Rite Aid: Updated Coupon Policy
This Hip2Save.com Deal was hand-posted on Thursday, May 26th, 2011 at 8:45 am.
As some of you may know, Rite Aid updated their coupon policy yesterday which resulted in some significant changes. Click here to view the new coupon policy. Here are a couple of the new changes that have been made:
Buy One Get One Free
Old Policy:We accept two coupons for the purchase of two items that are on Buy One, Get One Free Promotion. We accept a Buy One, Get One Free Coupon with an item that is in our flyer as Buy One, Get One Free, meaning both items are free. The cash register will compute any sales tax due, which varies by state law.
New Policy: Rite Aid accepts Buy One, Get One Free coupons, however only one coupon can be used for each pair of items purchased. A customer can use one “cents off” coupon in conjunction with the item they are purchasing on a Buy One, Get One Free promotion (or with a Buy One Get One Free coupon), although the value of the cents off coupon cannot exceed the selling price of the item. Buy One Get One Free coupons cannot be used in conjunction with a Buy One Get One Free promotion. 
(On a side note, this specific change really disappoints me and I am not clear why this change was made since Rite Aid is reimbursed by the manufacturer when a Buy 1 Get 1 coupon is used?! I will be getting in touch with my Rite Aid contact to discuss this further.)
Multiple Coupons
New Policy: Rite Aid may accept up to 4 identical coupons for the same number of qualifying items as long as there is sufficient stock to satisfy other customers within the store manager’s sole discretion.
(I am actually pleased with this changed as this will allow for more of you to be able to get the awesome weekly deals without having to get to Rite Aid bright and early Sunday morning!)
What are your thoughts?! If you have feedback for Rite Aid (good or bad), I highly recommend that you contact their customer service department at 1-800-RITE-AID or send them an email.
(Thanks, For The Mommas!)
Video: The secret to discounted produce: Ask!
Deanne says:
I think with they BOGO items…the wording alone says BUY one get one free…if you don’t BUY one…stands to reason you are not fulfilling the contract. I think that’s why they changed it. Also – as for reimbursement on coupons – they will be reimbursed for coupons used but their own sales is a loss for them – so if the store offers something as buy one get one – one of the items the store is giving away for free. As a single mother I am thankful for any savings no matter the size. I’ve been very lucky to get some items free and many nearly free (as I bet you all have).
guest says:
So then you agree that we should not pay income tax on the free items, yes?
CeeJay says:
Deanna,
Consider it this way…
If the store is offering Buy one, get one free, they are taking a loss on the “free one” whether I pay for the “bought one” with my own cash or if I give them a coupon where the manufacturer promises to pay (reimburse+handling). I don’t see where the store is any worse off for allowing me to use the coupon – they actually get a few cents more from the manufacturer than they would have from me.
I do think I should pay sales tax on the value of both items – just as I figure my gratuity on the full value of a discounted restaurant meal.
guest says:
If the manufacturer pays for the bought one as you say, then the manufacturer pays for its sales tax. If someone buys me a gift, do I pay the sales tax on that item? No.
hlondergan says:
Remember, there is alot of markup on items in retail. Most of the time if the store is offering a BOGO sale they got a special price from the manufacturer. I have worked in this business enough to know they are not losing what you think they are. Employee theft is more on an issue. Companies either sell on profit or volume. More profit less items sold, more volume more items sold. Same as car sales–sometimes it is not about the profit as much as moving product.
AMO says:
I have a huge suspicion that these new TLC shows “EXTREME COUPONING” shows are going to make couponing extra difficult for us! ugh! I wish they would take this show off the air! It’s ruining couponing as we know it!!! I’ve notoced a bunch of coupon policy changes and I’m blaming TLC’s show for it!
AMO says:
noticed*
Danyiel77 says:
I agree about the show-it’s giving the real couponer’s a bad name-I don’t buy or stock things that my family will not use. I understand the donating part-but some of them just bought for the overage-and didn’t use these items. I don’t know, I just know that I also have seen some policy’s change.