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Oct 13 2016
3 months ago
8:16 AM MST

Samsung Official Recall: Up to $100 Bill Credit

Oct 13, 2016 @ 8:16 AM MST
The links in the post below may be affiliate links. Read the full disclosure.

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Samsung has officially issued a voluntary recall on ALL original and replacement Galaxy Note7 devices sold or exchanged in the United States. Since the affected devices can overheat and pose a safety risk, they are asking anyone with a Galaxy Note7 to power it down and contact the carrier or retail outlet where they purchased their device.

Plus, anyone who has a Galaxy Note7 device can now exchange the phone for any Samsung smartphone or receive a refund. Check out more details below…

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What if I want to exchange my Galaxy Note7 for another Samsung smartphone?

Samsung is offering up to a $100 bill credit from select carrier or retail outlets if you exchange your Galaxy Note7 for another Samsung smartphone – less any incentive credits already received.

What if I already exchanged my Galaxy Note7 for another Samsung smartphone?

If you already exchanged your Galaxy Note7 device for another Samsung smartphone, you will receive up to a $75 bill credit from select carrier or retail outlets in addition to the $25 you previously received.

What if I want a refund for my Galaxy Note7?

If you choose to obtain a refund, you will receive up to a $25 bill credit from select carrier or retail outlets, less any incentive credits already received.

What if I want to exchange my Galaxy Note7 for another brand of smartphone?

If you choose to exchange your Galaxy Note7 for another brand of smartphone, you will receive up to a $25 bill credit from select carrier or retail outlets, less any incentive credits already received.

If you bought your Galaxy Note7 from Samsung.com, you should click here to process your refund or exchange or call 1-844-365-6197 for assistance. Go here for more details.

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