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Mar 17 2017
4 months ago
7:06 PM MDT

Happy Friday: Praising Excellent Customer Service

Mar 17, 2017 @ 7:06 PM MDT
The links in the post below may be affiliate links. Read the full disclosure.

Sent from reader, Jill:

I recently purchased an item from Eddie Bauer only to find out the next day there was an even better discount code.

The deals and tips on Hip2Save.com have really empowered me. I know about and have a free Shoprunner account because of Hip2Save. I enjoy the Hip2Save community discussions about being fair/couponing with integrity and the tips about reaching out to companies to say that you like/use their product.

So with that inspiration, I reached out to Eddie Bauer to ask them to give me the difference between the discount I used and the one now available – AND THEY DID! They responded very quickly (a couple of hours) and had already credited my account when they responded. To top it off, I received my package that afternoon – so in 1 day rather than the free 2 day shipping through Shoprunner that I had selected.

Thank you Eddie Bauer for your excellent customer service! I’m raving about you as promised. Thank you Hip2save + community! I tell everyone I know about Hip2Save and even some people in the store that I don’t know!

HAPPY FRIDAY!

Do you have a funny, “Hip”, or unique photo to share?! Email us at happyfriday@hip2save.com. Every Friday, we post one photo, submitted by a Hip2Save reader, that gives us a glimpse into their frugal lifestyle or simply makes us smile. If your photo is published on Hip2Save, we’ll email you a $10 Amazon e-card!

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Have you ever had moments when you're either out of time or out of printer ink, or both, and you really want to keep track of a "Hip" deal or print a valuable coupon in the next day or two? Or what do you do when an outstanding, but pricey, deal is posted and you want to save it for discussion with your significant other? Well, now you're in luck! No more searching through pages of posts to find the coupon or the deal. Simply move the post to your Hip List and access it at your convenience.

How Does the Hip List Work?

It's easy! To use this feature, first head on over here and register and log into your Hip2Save.com account. Whenever you find a great deal that you want to come back to later at a later time, just click on the HIP List icon located on each post (see images below) and the information will be saved in your account. To remove a post from your HIP List, just click on the HIP List icon and it will be removed.

When logged into your account, you will see the HIP List icon at the bottom of every post if you are viewing Hip2Save.com in classic view.

If you prefer to view Hip2Save.com in river view, you will see the HIP List icon located on every post above the post title and to the right.

If you're wanting to print a certain deal, blog post, or the Weekly Store Matchups from your HIP list, click on the small blue printer icon in the upper right corner of the HIP list. This will allow you to customize the information that you want or don't want to include when printing from your HIP list so you're only printing the information that's most important to you! If there are deals (or portions of deals) that you are not interested in printing, just click on the red x button to remove them. To restore a section, click on the green arrow icon in the upper right hand corner.