You CAN Negotiate a Better Rate
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How many of you have been with the same phone, cable, satellite, or internet company for years?! If so, you may want to pick up the phone and call their customer service departments. Often times, a simple phone call can lower your monthly bill significantly! Check out my sister’s recent experience with Qwest and DIRECTV…
As I was going through my junk mail a few days ago, I happened to notice an advertisement for Qwest. The Qwest ad was for new customers and offered a lower monthly rate than the one I was currently paying. This really bothered me as I had been a loyal Qwest customer for 4 years and had never received a rate reduction for my on-time payments and loyalty…the fact that a lower rate was being offered to new customers really got me fuming! Instead of tossing the ad in the trash, I picked up the phone and called Qwest customer service and explained my frustration regarding the new customer offer. To my surprise, the customer service rep offered to give me the lower advertised monthly rate for the next year…a $10 monthly savings (that’s a savings of $120 for the year…not bad for a 5 minute phone call)!
Feeling energized after my Qwest victory, I decided to contact DIRECTV as I had also received a flyer in the mail advertising 5 FREE months of the Premier Package (285 digital channels) with purchase of the NFL Sunday ticket for new DIRECTV customers who sign a 2 year contract?! As with Qwest, I had been a loyal DIRECTV customer for 4 years and had never been offered the Premier package for FREE with an NFL Sunday ticket purchase?! So I grabbed the phone and called DIRECTV and to my surprise and delight, they offered me the premier package AND the NFL Sunday ticket for an extra $2/month for the next 5 months (after that time, I will need to cancel or I will be charged the regular price). Yippee…I was so excited as my husband is a HUGE football fan so this was like Christmas in September for him!
If your hubby is a HUGE football fan like my brother-in-law and my own husband, you may want to consider signing up for DIRECTV. New customers can snag the premier package (285 digital channels including HBO, Starz, Cinemax and Showtime) for FREE for 5 months with the purchase of the NFL Sunday Ticket for $59.99 (you must also sign a 2 year contract to snag this deal). This is an amazing deal as you are saving almost $200 per month! At the end of 5 months, you can call DIRECTV and cancel the premier package and the NFL Sunday ticket without any penalties… your only obligation is to continue with a DIRECTV base programming package ($29.99/mo. or above) for 2 years.
What do you think? Have you ever taken the time to call companies and negotiate for a better rate? Please share your success stories (or failures if you like) below.