Guest Post: TEARS at the Register
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Guest Post By Kerrie from HappyMoneySaver.com:
I cried all the way home from that shopping trip. As I sat there wiping the tears from my eyes I thought to myself “I will never go couponing again.” The deal I planned on getting for such an amazing bargain didn’t happen, and the checker was not nice about it to say the least.
I felt angry, frustrated, and embarrassed. As I sat there thinking about the whole situation it bothered me that I should have such strong feelings over using coupons at a store. Thoughts crossed my mind like, “Hmmph.. I will show that store. I will not shop there. I could easily go back to the way I shopped before. It would be so easy…no clipping, no spending time online looking for deals, and more.” I was really upset.
I walked in the door of my home empty handed and shared the tale to my husband. While I am sure he did not really understand my couponing mishap I got a nice hug out of it, which made me feel a little better.
In the morning, I was still affected emotionally by the situation so I called the store manager and explained the situation. He said I was right (like I knew I was), so he told me to come back in and he would take care of it. Even though I didn’t want to go back in, I eventually did and the store was able to get my deal to work.
From this experience and others along my couponing journey, I have learned many ways to handle these kinds of situations which in turn have helped me become a happier coupon shopper.
KNOW YOUR STORE’S COUPON POLICY – To avoid many of the problems at the register with coupons, make sure and learn that particular store’s coupon policy. You could call the store with a list of couponing questions such as do you take competitor’s coupons, double coupons, can you stack an in-ad coupon with a manufacturer’s coupon etc. Some bigger stores have a national public coupon policy that you can view and print out. A neat idea is to print out all your store’s coupon policies and put them in a binder to keep in your car or bag. That way if you run into any trouble at the register with a cashier that does not know the policy you can show them.
Ask for a store Manager when you run into problems with a cashier. The manager is the one that is supposed to know the coupon policy, so that is your best bet. If a manager is not available, then you may have to say never mind to your purchase, and wait to come back or call when the manager is in.
Be prepared to take your lumps. Many times when you are couponing a deal may not work out as you had planned. When this happens it is okay to say… “Okay, I guess I don’t want that item if I cannot use the coupon.” Have the cashier put the item back. The important to remember is to not get angry and shout at the checker. Just prepare yourself for these kinds of situations and know that there is always another deal. Know that the savings you get from sticking through the tough couponing experiences are worth it. You may lose a battle here or there but overall you will win the war.
Karrie is a chocolate-addicted busy stay at home mom of twins + 2 living in the Pacific Northwest. She has a recurring dream every night of finding something FREE while shopping. But hey..at least in her dream she is still wearing clothes!! She blogs over at happymoneysaver.com where you can find amazingly cool thrifty tips, recipes and hot deal ideas!