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Reader Tip: Check For a Warranty

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Reader Tip: Check For a Warranty

Check out this tip from Hip2Save reader, Brittany…

Oh, how warranties can pay off! Today I came home and found a large package on my porch that didn’t look like something I had ordered. It was a brand new griddle! I had purchased a Chef’s Design griddle on Amazon in 2007. With four kids, we used the griddle nearly everyday and it was getting hard to get clean and smells seemed to stay after washing. I e-mailed the company and found out it had a 10 year warranty. I packaged it up with a copy of my invoice, and sent it to the manufacturer last week. I am so excited for pancakes tomorrow morning!

Some companies really stand by their products. I had a similar experience with a high end kitchen/chemistry scale that we use to measure food and formula for my daughter who has a feeding tube. After 5 years of use multiple times a day, it broke. I ordered a new one online and when it arrived the box indicated that it had a 30 year warranty! I mailed the broken one in and the manufacturer sent us a new one. We were able to return the scale we had just purchased.

With online shopping and retailers sending e-receipts when you buy something in the store, it is pretty easy to make sure you have an invoice or proof of purchase.

Have you ever taken advantage of a Warranty offer from a company? Please share!
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Comments 88

  1. Ashley57

    I have done this with Lifeproof phone cases, LL Bean clothing, a pan (forget the maker and gave the replacement pan to my sister), our Coleman tent when the poles kept breaking, etc. I always try to think of the warranty when something breaks.

  2. Deb

    Snapware will replace your product if the hinge breaks. Lifetime warranty I believe. Also had great luck with Gorilla Glue that hardened like a rock! Replaced the whole bottle free. Tupperware replacement is lifetime as well, even if it melts and its your fault! BTW if you have never tried the Guardsman wood repair markers, they are fabulous! Buy at Hobby Lobby with 40% off. I repaired all my furniture and woodwork damage and it looks great!

  3. Minion

    I know this is a few days old but wanted to mention another great company. Aroma. They make electric pressure cookers and rice cookers. My nonstick coating has started to peel in some places. So I called to find out the price of a replacement. She took some information and found out I had a year warranty and my item was close to 3 years old. But as a one time courtesy she is sending me a new pot insert for free.

    • Abby

      All of my tervis cups have a weird cloudiness in them. Have you had any personal experience dealing with warranties with them? Funny, I bought a walmart tervis knockoff, the tervis lids even fit it, and it’s not cloudy in the least.

  4. Mary Wilson

    Tupperware has a great warranty, indeed – what I like about it is the fact that if your consultant can replace your item either WITH your order or someone else’ order – you don’t pay ANY shipping for the warranty replacement – UNLESS you are working with a credit, then that’s a little different.
    Kaiser Bakeware – I called them and told them about a pan that I had – don’t know how the finish did what it did – it had only been used once – I told them when I purchased the pan, no problem – they sent me a LARGER replacement and I didn’t have to send them ANYTHING!!! Forever Sharp knives – ship back as many of them as you want in ONE package with a check for $2 and they replace them – no extra fees – just your initial postage and $2 check. Pillsbury nonstick pans – the finish started going bad prior to the 5 yr period being up, I called and they sent me replacements as well. Many places are nice to work with when they have longer warranties. Kitchen Aid – Baster – the acrylic cracked – like stress fractures – don’t know what happened. I e-mailed the company – it DOES have a lifetime attached. They e-mailed me back, gave me the link to go to and all I had to do was select the item that most closely resembled what I had originally purchased. I will say this – I will never buy one again – I may put that in the Goodwill pile – I was skeptical in the first place. I found one at the grocery store for $2.99 made with a flexible plastic that should NOT crack/break as the others……

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