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Don’t Forget! Huggies Rewards Members MUST Submit Codes By Tonight at 11:59PM CST

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Huggies RewardsHuggies Rewards Members! As I mentioned last month, Huggies Rewards is making a change to their program –> you’ll soon earn points by submitting a photo of your receipt instead of entering codes. This change won’t cause you to lose any of the points you already have in your account BUT you will need to submit all codes you have by tonight, June 26th at 11:59PM CST, so that you don’t lose those points.

Hip2Save reader, Angie, just sent me an email with the picture above. She submitted all her codes yesterday as she had 900 points stored away in one of her drawers. How many points do you have?

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Comments 130

  1. jsegz

    I have two codes. First one to email gets them.

    • krishna

      emailed you

  2. barbara

    Their site is down 🙁

  3. Cindy

    Site is down 🙁

  4. JenniferS

    Site is up and working again. YAY!!

    • ❌Fran

      How did you get on??

  5. Sue

    I have 26 codes I can’t get entered!!!!!!!!! their site has been down for hours!!!!!!!

    • ❌Fran

      I have over 40 to put in. They have been down for hours.

  6. Julie

    I entered some the other night but now I can’t get on to finish!

  7. barbara

    It’s back up, but SO SLOW

  8. Alyssa

    Been down for last hour ugh had 2 more to put in>:|

  9. 2016year

    Points are no longer accepted.

  10. Mi

    I have a. Lot!!! And te site is closed 😭😭😭😭😭😭😭

  11. Elise

    Has anyone tried contacting them about this? If so, what did they say?

    • Brittany

      I tried, but there contact link on the website didn’t work and it was late so I didn’t call. Very disappointed.

  12. Niki

    So it wasn’t just me. I tried last night for hours and it didn’t work. I emailed them about so let’s see. Very disappointing.

    • ❌Fran

      I emailed them also but haven’t heard anything back

  13. Tonya

    I had over 40 to put in and I tried for hours too with no luck. I did email them last night. Still waiting to hear back from them.

  14. Erin

    I had the same problems with the website being down last night. Does anyone know what Huggies customer service email address is? I want to email them but their site is still down so I can’t even find an email address!!

  15. Nora-Lee

    Site is still down, has anybody had any luck reaching anyone?

    • ❌Fran

      I emailed Kimberly Clark and have heard nothing back.

  16. E

    what do the codes earn you? our friends just threw a diaper party for my boyfriend and we received 48 boxes of all all diffrent sized huggies (the brand we requested) .. when loading the dresser drawer with some diapers I noticed the individual packs in each box have the stickers on them with codes to enter…. what is the benefit? and is this post saying I can not use them now that it is past the 26th?!?!?

  17. E's Mom

    we just received 48 boxes of various sized huggies from my boyfriends diaper party his friends threw. in opening the newborn box and loading some in the changing table, I noticed the code label and when I tried to go to the site today it is down. I have 3 questions I hope you can help with!!!!
    1)what is the benefit of entering the codes? do you earn coupons?
    2) does this post mean I can no longer get credit for any of these packs (most are the box that contains a full month supply, so multiple codes in each)
    3)assuming I can still enter codes do I have to enter them all now, or do they expire? some bigger sizes I assume I wont need to use for months if not next year!

    • ❌Fran

      No you can’t enter the codes anymore.
      Now you have to save the receipts from when you buy the diapers and upload them into app. You can save for a free box of diapers there’s gift cards for an example like to Starbucks

      • E's Mom

        I just got off the phone with Huggies rep. They will have an app available tomorrow to move forward and scan receipts, but in the mean time you can email a list, or a clear picture of the stickers to Huggies and they will manually enter the codes for you by July 11th (at which point if you do not receive confirmation or see the points in your profile you should reach out again. I am getting an email sent to me with more instructions and I can update the post when I receive it if you would like!

        • Stephanie

          Could you possibly email me with any info you get? My email is: sbarriault84@gmail I got most of mine in but I still have a frw stickers from the end of last week and the beginning of this week.

        • Amber

          How did you find a phone number to call? The new site keeps routing me to an FAQ page. I have codes to enter and when I logged in my points Balance is ZERO. Super mad because I had over 1200 points. My email is

        • Andrew Reeves

          Yeah could you email me as well. Have a bunch of codes laying around that need to get entered! My email is

  18. E's mom

    He phone number I called was at bottom of when it said site was Down

  19. Marianna

    Hi there!

    We just wanted to let you know that your Huggies Rewards support request (#489) has been updated by our support staff. Here’s what they had to say:

    —response I got today after
    Emailing them at

    Hi There

    Thanks for writing to the Huggies Rewards Team!
    Unfortunately the issue regarding the website crashing during pin code entry on June 25/26th was a known issue. This has been brought to our attention and we’re currently working a resolution for those who were unable to successfully enter pin codes on these days.

    Once as solution has been decided upon we will be informing you through this ticket as well as an email from Huggies!

    Thanks for your patience and understanding, and I will be in touch soon.
    Pearl O.
    Huggies Rewards Specialist

    Jun 29, 2:14 PM EDT

    Was trying to put in my codes for the huggies rewards program on June 26, 2016 but website was either too slow or down. I tried at different times but was not successful at all. I need to know how I can go by and get credit for the codes I was trying to enter on the last day.

    Thanks ahead of time for your prompt response,

    Maria Honorato

    Sent from my iPhone

    To reply to this or add a comment or more information, simply reply to this email.

    You can also click this link to see your support ticket in the Help Desk: – you’ll have to create a Help Desk account using the same email address you used to contact us, but it only takes a second and lets you check up on your tickets whenever you want.

    Thanks so much!

    The Huggies Rewards Team

    This email is a service from Huggies Rewards. Delivered by Zendesk

  20. Car

    So- I confirmed I can add points via the “unique link” emailed to me for both my sister in law and I. I just need to Submit the list of codes along with the email associated with our account ts. If anyone wants me to attempt to add their codes and associated email address to the email I’m sending (no gaurentee they will take the whole list but it’s worth a shot since some people are going to lose them refaurdless?!?) feel free to email me your info at I have until tomorrow around 5 to submit my codes so anyone I have by then i will add to the list as a Hail Mary!

  21. Evelyn

    I never got into the site. I have all of these reward stickers. Anyone have an idea on what I can do with them. I have been in the hospital and I never got a notice that they were expiring!!!!!!

  22. Ashley stewart

    I have a lot of re-ward codes that I need redeemed how do I do that now that it has changed

    • visitor3

      I inquired with customer service and they had me email them my codes so they could put them in. good luck!

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