Lands’ End is AWESOME!
I can’t believe it’s already the last week of school here in Texas (this year sure flew by, didn’t it?)! Well, a few days ago, my youngest son told me that his Lands’ End backpack zipper had broken and he could not use it anymore…thankfully, it happened during the last week of school!
I almost tossed it in the trash but then I remembered Land’s End’s awesome “100% Guaranteed. Period” policy – no questions asked! I actually ordered the backpack in August of 2015 to save for the 2016-2017 school year since he already had one and the deal we posted was too good to pass up.
So I contacted Lands’ End yesterday via their online chat and told them what happened and they sent me a prepaid mailing label in my inbox to send it to them for free – no shipping costs! I just need to drop it off at my local Post Office or I can even take it to my nearby Sears store and hand it to them.
Then, I can either get a refund on the credit card I used to purchase it, choose a Lands’ End gift card, or request another backpack. I am planning on requesting a Lands’ End gift card and saving it for late July/early August where they usually have their HOT sale on kids’ backpacks. That way I can put aside the gift card until this sale and know that he will have a backpack ready for the next school year!
It definitely pays to buy backpacks at Lands’ End!
On a side note, time flies by WAY TOO FAST! Enjoy your kiddos while you can…this picture was taken back in 2014 with my youngest and I swear we just took that photo yesterday. Yet somehow it’s 2017.
Written by Mary for Hip2Save. Mary is a proud mom to 3 kids in Austin, TX, who thrives off running long distance, bargain shopping, warm weather, a yummy latte…and a little Candy Crush from time to time. She loves quality time with family & friends and sharing great deals with others.