Happy Friday: Praising Great Customer Service
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Sent from reader, Keelia:
I wanted to share a quick story about some great customer service from Diapers.com today.
I had purchased some additional nursing bras in March after my son was born and decided to go with the Bravado ones since they were great when I had my daughter 4 years ago and they were part of a sale . I realized today that the elastic was fraying and two of the three closures had fallen off on one of the bras. All the others were still in great shape, even the ones from 4 years ago so I thought I would get in touch with their customer service.
Within about fifteen minutes, I had received a response and they credited back the purchase price. I’m so thankful for great service as we often tend to focus only on the negative.
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