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Williams-Sonoma Hiring Work-From-Home Seasonal Customer Service Associates (Select Areas Only)

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Need holiday spending money? 🎄

If you’re a fan of Williams-Sonoma and looking to make a little money from home over the holidays, consider applying to be a Seasonal Customer Service associate (select areas only)! As an associate, you will engage with customers by phone, e-mail and live chat, helping them create their dream home, giving advice on color palettes and price points, as well as offering suggestions on product use and care.

Associates must have the ability to navigate through multiple systems & internet pages, strong communication skills, ability to talk and type with strong data entry skills, a high school diploma/GED, and a passion for the retail industry. 1-2 years previous customer service experience is preferred.

What benefits do they offer?
  • 40% discount on most merchandise!
  • Fun contests / reward and recognition programs
  • Growth / Promotional Opportunities
  • Paid Virtual Training from the comfort of your own home
  • Salary = $11.00/hr

Job Responsibilities include:
  • Address customer questions and concerns regarding product and delivery information
  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
  • Perform other duties as assigned
Join The Discussion

Comments 15

  1. Kiesha

    It looks like you have to live in certain states to apply….😔

    • Collin (Mrs. Hip)

      Thanks for the feedback! Just added an update!

    • Teresa

      Are there any openings in Missouri?

  2. colleen

    You must be within 1.5 hours from vegas

    • BlueHarvestq

      When I look at the job openings there are numerous states; Georgia, Oklahoma, Utah, New Mexico, Ohio, etc.

      • aliceinwonderland

        Not for this job. As Colleen says, you have to be within 1.5 hours of Las Vegas, which is where the Care Center is. Here’s a quote from the job description:

        “On occasion our Work From Home associates must come to the Care Center for meetings and training with advanced notice. Due to this requirement, candidates must live within 1.5 hours of the Care Center. “

    • Collin (Mrs. Hip)

      Thanks for the heads up!

  3. AP

    Love you and love the site, just a bit of friendly (and yes, unsolicited) feedback. I remember when the work from home jobs list was posted earlier this month, and I remember being disappointed that a lot of them weren’t actually “jobs”. For instance, Ibotta, Viggle, swagbucks etc. The list was helpful, but I think calling them legit jobs in the title was a bit misleading. Well, that’s a bit harsh… maybe it was mid-titled. Now THIS is a work from home job. 🙂 👍🏻Thanks for listening!

  4. Erica (Silly Sidekick)

    Thanks for the feedback! We sure appreciate it!

  5. leah

    These work at home jobs are never in CT. We’re one of the most expensive states to live in and it would be so nice to have a side job from home.

    • Ns55

      Ditto from Chicago. 😭

  6. Jessica

    You have to live near a care center, not just Las Vegas. I live in Oklahoma City, and I have been a full time associate at Williams Sonoma since late 2010. I have worked from home since 2011. I haven’t had to go in to my local care center for a meeting since March or April of 2016. Almost everything is done over Skype meeting now.

    • Jessica

      Forgot to add we don’t even have facilities in Utah or New Mexico. so there is no way you would have to live within an hour of the cities listed. They are just looking for help from those markets.

    • Kikisaver

      Thanks for clarifying, Jennifer😀 I love WS and NYC is nowhere near a customer care center! I may have to move… 😄

    • Jonathan Brem

      Do you can any type of vacation or sick days?

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