With Heartfelt Sympathy…
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Sent from reader, Carrie:
Hi Collin. Last week, we had to put our boxer dog down. It was really sad.
I had ordered a lifting aid for her from Chewy.com and it just didn’t work. It kept falling off. Anyway, I had a chat with Chewy.com and they said no problem, they would credit my account and to donate it to our local shelter.
Just a few days ago, I received this card in the mail from them. I cannot express how awesome their customer service is. I was so touched by the card, it made me cry. I just wanted to share because I know customer service is very important to you. Thank you for all you do!
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