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Walgreens Balance Rewards Changes are Coming in November

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Walgreens Balance Rewards

Walgreens Balance Rewards is changing!

Starting November 4th, Walgreens is changing their Balance Rewards redemption levels. Every 1,000 points will equal $1, and a maximum of up to 5,000 points will be allowed to be redeemed per transaction ($5 reward).


Walgreens Store Front

How do Walgreen Balance Rewards work currently?

Currently, Balance Rewards operates on a tiered system where points become more valuable as you accumulate them. With the current system, for every dollar you spend, you earn 10 points (every 1,000 points can be redeemed for $1 off an eligible purchase). BUT, if you choose to save up your points for a larger purchase instead of using them right away, you’ll save more with the following tiers:

  • 1,000 points = $1 discount
  • 2,000 points = $2 discount
  • 3,000 points = $3 discount
  • 5,000 points = $5 discount
  • 10,000 points = $10 discount
  • 18,000 points = $20 discount
  • 30,000 points = $35 discount
  • 40,000 points = $50 discount (max)

Walgreens Basket

How will the new Walgreens Balance Rewards work?

Starting in November, you’ll only be able to redeem points at the following five tiers below, which will include a new 4,000 point tier. And, the maximum redemption limit per transaction will be 5,000 points ($5 reward), which means that your points will be of less value as you accumulate them. 😏

  • 1,000 points = $1 discount
  • 2,000 points = $2 discount
  • 3,000 points = $3 discount
  • 4,000 points = $4 discount
  • 5,000 points = $5 discount (max)

If you have a lot of points in your Balance Rewards account, consider using them before November 4th as the point values will be reduced by up to 20%. Plus, the maximum redemption will be limited to 5,000 points per transaction – instead of the current 40,000 limit.

Note that points cannot be redeemed to purchase alcohol, dairy, tobacco, prepaid cards, clinic services, prescriptions, pharmacy items or services, contact lenses, and photo orders not picked up in store.

Anyone else rushing to spend their points?! 😬


Join The Discussion

Comments 90

  1. Tammy M Vercher

    Can you say “Class Action Lawsuit?”. I sure can, I just found this out and it’s now November 11th. I am upset! I spend a lot of money there and liked the fact I could save up points. I was told I had $5.00 today, i told the cashier I wanted to wait and use them next time. After my transaction the cashier told me that have over 12,300 points. This is when she told me that I couldn’t use more than 5,000 at a time after my transaction today, and now I hear they have lost 20% of their value! I dont think I’ll be shopping there anymore! I have half the mind to call a class action lawyer, which I have never done!

  2. tamiralph

    I am so unhappy with this, I have been saving up my points all year long and I never received any information about this new policy now I am unfortunately throwing away a $50.00 reward. I will no longer shop at Walgreens.

    • Maureen

      Same with me. I used to shop there 2-3 times/week. No more. Target is my go to place now.

    • Cherri

      They have just lost my business also. I had a $30 reward and was only told today (Nov.11) that I could only use $5. No e-mail or anything. They also are on the fringe of false advertising since most of their sale prices say with BIG letters “50% OFF” by the product. Read the fine print (which many seniors cannot do or bend down to see it). Then it says “when you buy another at full price”. So it is REALLY at 25% discount, if you buy two. I have detested this sham for a long time. They know that a lot of their customers are senior citizens shopping for medications or in to pick up a prescription and they try to doop them into thinking they are getting something for 50% off. Why doesn’t somebody come down on them for this? CVS is around the corner and so is Walmart.

  3. Angela Rivera

    I went yesterday to buy 2 scott toilet paper they on sale b1g1 50%off I pay 5,000 points and my 2 transition they didn’t let me use my points again 🤦🏻‍♀️

    • Francie

      Nowhere in the rules that are published does it say you can’t do a second transaction and use another five dollars.

  4. Polly Snell

    I only shopped there for the points. Paid more for most items. AMAZON here I come. Think I will go to the store one day, find $5.00 items and redeem points for them. I only have about 160k left. Think this would aggravating?

  5. Judy Lilienthal

    I am also very aggravated and disappointed. I was told you have to spend 25.00 in order to redeem your $5.00. Walgreens has lost my patronage! I agree, AMAZON, Walmart and others will be getting my business.

  6. Maureen Henningfeld

    Hi Judy: You do not have to spend $25 to redeem $5.00. For the past several weeks, I purchase something for just over $5.00 and redeem points, so I usually end up paying just the tax. You can also check out in several separate transactions. It really pisses the people off behind you, but I don’t care. When I have used all my points, I am done with Walgreens.

  7. Janice Dale

    I am very unhappy with this new system. My husband and I have ooer 40,000 points. On the old system we could have had 50.00.

  8. Shayla

    Great news!!! At Walgreens last night a manager told me that they are bringing back the old points system!!! He said “next month” so not sure if that means April or the following but I’ll be saving points again 😊

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