We’re Sharing What It’s Really Like Working as a Shopper for Shipt
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Curious what it’s really like working for Shipt?
Shipt is an on-demand grocery delivery service that pays their employees to shop for and deliver groceries to members. We recently received an email from one of our Hip2Save readers, Fran, who is a current Shipt shopper, and wanted to share it with you!
Here’s what a Shipt shopper says about working for Shipt:
By the way, if you’re looking for a job with flexible hours and great pay, you may be interested in becoming a personal shopper with Shipt! They offer flexible hours with pay starting at $15/hour (depending on tips).
What was the Shipt application process like?
“I went to the Shipt site and started my application. They have you record some of your answers and ask questions about how you would handle certain situations, such as if you can’t find what the client has requested on the shelf what would you do, or how would you pick the best apple. After they review your answers and you are approved, they check for car insurance and run a background check on you.
Once you have passed everything, you download the app, do your training, and they send you a Shipt t-shirt and the debit card that you will use for paying for your shops. To the best of my recollection, I believe I was up and shopping within about two weeks.”
Does Shipt offer training?
“Training was good. They explain how to use the app, what the rules are for shopping, and run you through some scenarios. There is a test in the end for which you have to get every answer correct, but if you miss a question, they give you a second chance to retake the test. Even though I found the training to be very good, I would advise giving yourself some extra time on your first shop or two because it is something new, and you don’t want to feel rushed for the first few shops while you are getting accustomed to how to use the app and shop.”
What about the pay?
“Compensation can sometimes be great and sometimes not so great. You get a base pay of about $6 for each shop and then a percentage of how much the client spent. So if you do a huge shop and the person buys lots of expensive items, the pay can be great, but sometimes the client requests just a few inexpensive items, and you end up with just over the base pay. Clients are then asked through the app if they would like to tip you. I found probably half of the people gave me a tip. My lowest tip was $2, and my highest was $25. I went back and looked at my stats on the app, and I averaged $17 per shop including tips.”
How long does each shopping trip take?
“On average, a shop takes about an hour, but I did them as quickly as 30 minutes. Once, I had one drag on for almost two hours because the store was out of a lot of stuff, and I had to keep contacting the client about substitutions (and sometimes the client is very slow to respond to requests, so that can eat up a lot of time). If it is a very busy time of day and Shipt has lots of clients requesting a shop and not enough shoppers, they will offer promo pay which is a little extra to entice you to go do the shop.
The promo pay starts out as just $1 but as time gets closer to the time that the shop is supposed to be delivered it starts going up. I have seen shops where the promo pay goes to as high as $20, but that is rare. There were days where I was busy all day long and was tipped well and thought this is the best thing ever, but there were other days where I got a string of $7 shops with either low or no tip, and I thought it really wasn’t worth it.
Also, there were days where I would put myself on the schedule to do shops and wouldn’t get a single shop during the time I was scheduled. Friday through Monday are the busy days with Sunday afternoon/evening the busiest time. Tuesday through Thursday there were very few shops available in my area.”
Does Shipt pay for the gas you use?
“When you are figuring your compensation, you do need to take into account that you do not get any kind of reimbursement for your travel from Shipt, so gas and wear and tear on your car come out of your own pocket. Also, Shipt does not do any withholding for taxes, so you are responsible for setting aside money throughout the year to pay your taxes.”
Can you choose where you want to shop?
“The app is broken down into areas of town, and you sign up for what areas you want to shop in. I live in a fairly large city, so there are probably 20+ areas for shopping. I started out shopping at just my local H-E-B grocery store and Target, but I expanded my shopping to include three other areas that are fairly close to my home.
When you put yourself on the schedule, you pick your times and your area of town that you want to shop in. As a shop comes up you get a notification on the app that a shop is available, and you have to accept it or it is sent to another shopper. You do have to be quick about accepting the shop, so you have to keep your phone available at all times while on the schedule. When the shop is offered, you can see the address for the delivery and the approximate pay without tip, but you cannot see what you will be shopping for until you accept the shop.”
Would you recommend Shipt to others?
“Overall, I have enjoyed shopping with Shipt. Like any job, there are great days and not so great days. You get the satisfaction of helping people who truly need help with their shopping and, for others, you are taking the burden of shopping off of those who just don’t like to do it. Most people are very appreciative. One of the greatest things about shopping with Shipt is the flexibility it gives you to take a couple months, weeks, or days off for whatever you want (be it for health reasons, family matters, or travel) and be able to return. I have taken time off for all of these reasons, and Shipt was waiting for me when I was ready to return. I just turned my app on, put myself on the schedule, and I was ready to roll.”
Thanks so much for sharing your experience with Shipt, Fran! Your customers are so lucky to have you!
So what about you? Interested in becoming a Shipt shopper?
If you’re looking for a job with flexible hours and great pay, you may be interested in becoming a personal shopper with Shipt! They offer flexible hours with pay starting at up to $15+/hour (depending on tips). Note that Shipt Shoppers must be at least 18 years of age, have a reliable vehicle manufactured in 1997 or later, have valid car insurance, and possess a valid U.S. driver’s license.
Applicants must also have an insulated cooler bag, a working knowledge of groceries, the ability to lift 25+ pounds, and an iPhone (iOS 10 or newer) or Android (5.1 or newer). All applicants must be authorized to work in the U.S. and are subject to a thorough background check before they begin shopping. Here’s where to apply!