Step2 Recalls Over 17,000 Little Helper’s Shopping Carts

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Step 2 shopping cart set

There’s a recall on this popular shopping set from Step2!

Step2 has issued a voluntary recall of more than 17,000 Little Helper’s children’s grocery shopping carts. It’s possible that the basket on these carts may break into sharp pieces, posing a potential safety risk. Step 2 is aware of 22 incidents involving broken baskets, but no injuries have been reported yet.


three Step 2 shopping carts

This recall involves Step2’s Little Helper’s Shopping Carts that were sold at Kohl’s, BJ’s Wholesale Club, Step2, and other retailers nationwide from May 2019 through October 2019. The following model numbers and color combinations may be affected:

  • 700000 (blue basket with tan cart)
  • 708500 (pink basket with white cart)
  • 8567KL (pink basket with gray cart)

Step 2 shopping cart with closeup of date wheel

Step2 has isolated this issue to baskets on only those models that were manufactured in May of 2019, so only units with date code combinations of 5 and 19 are included in the recall. The date code can be found on the center rib on the back of the basket below the handle, and the model number is located on the product’s packaging.

Customers are urged to stop using the shopping cart immediately and contact Step2 for a free replacement or a refund. This can be done by completing an online request or by calling the company at 800-347-8372 between 8 AM and 5 PM EST Monday through Friday.


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Comments 7

  1. Vlshuler09

    They seem to be having system issues, they issue you a $40 coupon off any item sent to email, I called bc coupon didn’t work they said it may be Monday before coupon codes started working hope this helps

    • Amber (Hip Sidekick)

      Thanks so much for the feedback. Good to know!

  2. Rani

    It is giving me error after submitting the form. 🙁
    Has this recall process by company ended? Thanks team for the heads up. I bought one for my son as Christmas santa gift n this cart falls in that date range …

    • Jennifer (Hip Sidekick)

      Not, it has not ended. If you are using a mobile device, you may want to try switching to a desktop. You may also want to change browsers.

      • Rani

        Thank u. I will try using laptop.

  3. Rani

    I tried in all browsers in laptop, but no luck. Same message – We are unable to process.
    Has anyone tried this?

    • Amber (Hip Sidekick)

      DARN! Maybe check back again in a bit. Hoping it works for you soon!

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