Jergens Moisturizer Recalled Due to Possibile Bacterial Contamination

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The FDA is asking consumers to check their Jergens Ultra Healing Moisturizer as a part of a voluntary recall issued due to a possible bacteria contamination.

According to the recall, 3 oz. and 10 oz. packages of Jergens Ultra Healing Moisturizer may contain Pluralibacter gergoviae, a type of bacteria that poses a minor risk to healthy people but can also cause infections in people with weakened immune systems. This same bacteria also led to the 2020 recall of Cottenell flushable wipes.

Bottles manufactured between October 1, 2021, and October 18, 2021, are affected by this recall. These products are being removed from warehouses and the company is currently working with retailers to have them pulled from store shelves, too.

three jergens ultra healing lotion bottles on shelf

No adverse reactions have been reported yet, but anyone experiencing an issue with the use of this product should report it to the FDA’s MedWatch Program at 888-463-6332.

The products impacted by this recall include the 3 oz. and 10 oz. sizes of Jergens Ultra Healing Moisturizer. Affected lot codes all begin with the prefix ZU and can be found on the back of the bottle. A complete list of the recalled lot codes can be found here.

Customers with a recalled product are encouraged to call the Kao USA Inc. Consumer Care Center at 1-800-742-8798. The company will send out plastic bags to return the product along with a coupon for a free product replacement.


Keep up with all the latest news of safety alerts and product recalls right here!

(Thanks, Lisha!)

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