****WALGREENS STORE GUIDE****
Here is the nitty gritty on everything you need to know to shop at Walgreens with confidence and success…
WALGREENS CORPORATE COUPON POLICY
One of the most important things that you can do to ensure that you are a “Hip” Walgreens shopper is to familiarize yourself with the Walgreens Coupon Policy. I recommend that you print a copy of this policy and bring it with you while you shop. If any issues arise, this Coupon Policy should definitely help clear things up!
BALANCE REWARDS POINTS PROGRAM
Sign up for a free Balance Rewards account in-store or here. Your Balance Rewards card is required to receive the advertised sales prices. Plus, you’ll earn points when you buy qualifying items. You can than redeem points on a future purchase! Just remember that points are NOT earned if they are redeemed in the same transaction. You can also earn 20 points for every mile you walk. Earn up to 1,000 Balance Rewards Points per month. Simply keep track of your steps here and link your Balance Rewards number to your account.
PLUS – be sure to download the FREE Walgreens App to your smartphone and then you can easily view your Balance Rewards account, log steps, and even clip digital coupons right to your card. You may even be able to snag some additional exclusive coupons!
Balance Rewards Members will earn points with the purchase of specified products and/or services during specified promotions periods. Online orders delivered to your home will earn points as if purchased in-store. Online orders picked up in store will earn points after the items have been picked up from the store. Members can also earn points for making healthy choices, such as getting an immunization or participating in Walk with Walgreens (as mentioned above).
*Walgreens reserves the right to limit points awarded with respect to any offer or promotion to reasonable household quantities. On a return and/or exchange the Points will be deducted from the Member’s account that was used for the original purchase.
Your points will be equal to the following rewards, redeemable for redemption dollars:
When you choose to redeem your points, they will be converted into redemption dollars to be used on your purchase. Redemption dollars cannot be paid out in cash or in store credit.
*Point Promotions will not apply to rain check items purchased after the promotion has ended. Points will not be earned in a transaction where Redemption Dollars or Store Credit is used. :( Point Promotions and Redemption Dollars will not apply to and Points cannot be earned on purchases of: alcohol; dairy; tobacco; stamps; phone/prepaid cards; money orders/transfers; transportation passes; lottery tickets; charitable donations; or pharmacy items or services that must be excluded by law as determined by Company. Points will not be awarded if in Company’s reasonable opinion the merchandise purchased will be used for resale or commercial use and any Points awarded on such purchases will be forfeited.
Keep in mind that if you do not earn or redeem points for 6 consecutive calendar months, the membership will be deemed to be inactive and all accumulated Points will beforfeited. For active Members, all Balance Rewards Points expire on a rolling 36 month basis.
Become familiar with Register Rewards (RR). Register Rewards (a.k.a. Catalina coupons) are manufacturer coupons that print out from a Catalina machine at the register after you have completed your transaction. The Register Rewards print out after you buy a participating product, which may be advertised in Walgreens weekly ad. There are also Register Reward deals that are not advertised in the weekly ads but are posted inside the store.
Register Rewards are manufacturer coupons. When you have a RR in hand to use, you can only use ONE RR per item purchased. For example: If you are purchasing three items, you can use up to a combination of three manufacturer coupons and/or RRs. If you attempt to use more than three, the register will beep. If you run into a situation where you have more manufacturer coupons/RRs to use than products, look for “filler” items to add to your purchase. Fillers are inexpensive items, which allow you to apply more coupons at checkout. Great options for filler items include clearance merchandise, small candies, and pencils. Note: Walgreens store coupons do NOT count towards your coupon-to-item ratio. In other words, the register will not beep if you are using more Walgreens coupons than items.
If you purchase more than one of the same Register Reward participating item per transaction, you will only receive one Register Reward–NOT two! In order to get more than one RR coupon when purchasing more than one of the same qualifying items, request that each item be rung up on a separate transaction. However, you can purchase different Register Reward qualifying items in the same transaction, and you will receive one RR for each DIFFERENT qualifying Register Reward item purchased.
Another important thing to note is that Register Reward deals do NOT roll! This means that if your receive a $2RR for purchasing Huggies diapers, you cannot use this same RR to purchase another package of Huggies diapers and expect another $2RR to be generated.
You CAN use Register Rewards from a different deal to pay for another Register Reward deal–which means you can roll Register Rewards from different deals to help lower your out-of-pocket expense.
If a Register Reward does not print, make sure that the Catalina machine is on (Note: You should see a blinking green light.) and that you bought EXACTLY the right variety of product that was supposed to generate the RR. If you still feel that you should have received a RR, you can have the cashier delete the transaction and ring your items up again OR you can leave the store and call the Catalina company directly. You can reach Catalina at 1-888-8coupon: Have your receipt in hand and state which items in your purchase should have triggered a RR. Catalina will review your transaction and will mail you a RR within two to three weeks.
Learning how to correctly use Walgreens coupons will ensure that you have a smooth transaction. Store coupons are posted in the Walgreens weekly ad and in Walgreens coupon booklets – located at the front of the store, in the pharmacy area, and even in store aisles. With so many places to find store coupons, it can be a bit confusing! You can always check Hip2save.com for the latest updates on the booklets available. New booklets typically become available each month!
AND what makes Walgreens store coupons so AWESOME is that they can be stacked with manufacturer’s coupons, sales, point-earning offers, and/or Register Reward promos! You can sometimes walk away with really inexpensive or FREE products when you stack these discount offers…
Remember, unlike manufacturer’s coupons, Walgreens store coupons do NOT count towards your coupon-to item-ratio. In other words, the register will not beep if you are using more Walgreens coupons than items. Remember that Register Rewards and other manufacturer coupons can only be used once per each item purchased.
OTHER HELPFUL INFO
If you are planning to buy mass quantities of a sale item, it is beneficial to contact the store to see if you can order the item in advance. You can usually order up to 99 of a particular item in advance (however, this is up to the stores discretion). This is much better than coming in on the first day of a sale and completely wiping out the shelves. Couponers will love you for taking the time to order *HOT* sale items in advance! :)
If you are planning to do multiple transactions, you may want to check out at the Cosmetics counter. Typically this counter is not as crowded, so the cashier will usually have the time and patience to deal with all the coupons that we Hip2Savers like to use and/or to allow for multiple transactions. Don’t forget to ask the cosmetic counter employee if she/he has extra manufacturer coupons for cosmetic-related items (or any other store items). There is often a huge stash of coupons available behind the counter and sometimes FREE samples too! Just ask!
Rain Checks: Walgreens does issue rain checks! Rain checks are good for in-store purchases only and valid for 60 days. In some instances, a store employee may authorize the substitution of a similar item of the same brand at the advertised price.
Buy One, Get One Free Items: If there is a Buy One Get One free sale, Walgreens now only allows a manufacturer coupon to be applied to the item you are paying for (NO manufacturer coupons are allowed to be applied to the free item). The Walgreens coupon policy states:
- For offers when multiple items are purchased and additional items are free (buy 1 get 1 free; buy 2 get 1 free, etc.), the number of coupons applied to that offer cannot exceed the number of items required in the “buy” portion of the offer.
- Coupons may not be applied against any free item received in any offer.
Also, note that Walgreens will no longer accept coupons that exceed the selling price of an item.
Keep your eyes peeled for orange clearance tags! You can often pair up clearance items with Walgreens and/or manufacturer’s coupons to score items for super cheap or even FREE!
If you have an issue with a cashier, ask to speak with the store manager. If you are unable to resolve the issue with the manager, note the manager’s name and the time the incident occurred and then call Customer Service. The phone number is 1-800-WALGREENS or 1-800-925-4733 or you can click here to send an email. You can always write a letter as well:
Walgreen’s Corporate Office
200 Wilmot Road
Deerfield, IL 60015
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