Sephora: FREE Full-Size Shampoo & Conditioner Trade-In on May 12th (Beauty Insiders Only) + More

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Wow!  During the month of May, you can head on over to your local Sephora store to snag a FREE sample duo of the new Ojon damage reverse Restorative Shampoo and Conditioner (while supplies last, no purchase necessary).  Plus tomorrow, May 12th, select Sephora locations will be offering up a FREE full-size set of damage reverse Restorative Shampoo and Conditioner for Beauty Insider members!  If you’re a Sephora Beauty Insider, all you need to do is bring in ANY empty full-size shampoo or conditioner on May 12th to receive your FREE set (while supplies last)!  Keep in mind that this offer is exclusive for Beauty Insider members and is available in select locations only so be sure to call your local Sephora store for more details.

If you’re not a Sephora Beauty Insider, head on over here to sign up (it’s FREE!).  For every dollar you spend on products, you’ll receive 1 point.  After you’ve received a certain number of points, you can trade in your points for FREE samples and products!  Plus, you’ll receive a FREE Philosophy Shampoo, Shower Gel, and Bubble Bath in Vanilla cupcake on your birthday!

(Thanks, Sarah and Cathy Saves!)

Join The Discussion

Comments 57

  1. Ann

    I just called our store in Madison, WI and they said it’s only for downtown Chicago.

    • Collin (Mrs. Hip)

      Sephora told me it’s only the Bay area (of CA) & NY…

  2. Diane

    thanks for sharing!! i need to do something for myself, so i’ll go in tomorrow!

  3. kelly f

    What an amazing deal! I just called my store and they know nothing about it and so told me they would not be participating….. so sad….. this was a great one to share!!

  4. Daniela

    I just called my store, and they aren’t participating on this. The manager said that only ten stores in the whole country are doing it. Bummer!

    • Collin (Mrs. Hip)

      Yeah our store wasn’t either. What a lame promotion!

  5. MJ

    Not doing it at the Park Meadows location near Denver… sad…

  6. Nikki Smith

    Not good in Palm Beach Gardens, FL 🙁

  7. Tracy

    Just called the local Long Island, NY store and was told the promotion is only available in NYC and Chicago stores.

  8. MJ

    Downtown Denver location said they have some good samples but the trade-in deal seems to be only Midwest and East Coast regions.

    • bali

      Ooh *ears perk up* For once, a freebie for the Midwest! If anybody finds out whether the KC Oak Park Mall store participates, please tell… (can’t call right now)

  9. Jen

    Just called my local store in Phoenix, the girl said this is only good in the Bay Area of California and maybe Oregon 🙁

  10. Vinita

    Called my Sephora. Deal is only good in NY & CA…go figure. Told her we need to put “our state” on the map. We had a good laugh!!!

  11. Olivia

    Thanks to the people that explained why this deal wasn’t available! I appreciate it 🙂

  12. Renee

    None of the Ohio stores are participating…Guess we don’t need shampoo and conditioner???

  13. sophie

    called mine in Temecula CA and no go..boo…great offer though~!

    • Daniela

      I’m in Temecula too! They had no idea what I was talking about 🙁

  14. Stephanie

    None of the stores in Las Vegas are either 🙁 Bummer!

  15. Brittany

    Can anyone explain how to receive those items on your birthday? I signed up two years ago and I’ve never received anything on my birthday from them. I’ve searched all around the website after logging in and can’t find anything. Thanks in advance!

    • jennifer

      you can either redeem it when you purchase something online. there’s like a 2-week window in which you can do this. there’s supposed to be a box to check or something during checkout. or you can go to a physical store and show them your beauty insider card, or give them your email address so they can verify you.

      • jennifer

        found this on their site:

        Redeeming Your Birthday Gift
        All Beauty Insiders are eligible to receive a get-gorgeous birthday gift from Sephora. Your gift will be automatically included with any merchandise order placed at Sephora.com within 14 days of your birthday. To include the gift with your order, simply place a check in the box on the Beauty Insider page of the checkout process.

        If you are within the correct timeframe, but you do not see the birthday gift as you are checking out, please call customer service at 877-SEPHORA (1-877-737-4672) before placing your order so that we can assist you further. If your birthday timeframe has passed for this year, rest assured, we will have another exciting gift next year. We regret that we are unable to send the birthday gift from Sephora.com without a merchandise order, and we thank you for your understanding.

        If you prefer, you can also pick up your birthday gift at a Sephora retail store during the same timeframe. When picking up your birthday gift at one of our retail locations, please make sure to let our Cast Members know that you are a Beauty Insider by presenting your Beauty Insider Card or referencing your registered email address. No purchase is necessary to receive your gift at a Sephora store.

        • Vinita

          Jennifer,

          Thanks for posting ALL the details. Really appreciate it. So let’s see: With online redemption, you have to make a purchase. In Store FREE? WOW….I’m going there!!! Don’t have an INSIDER CARD, but of course valid email. How does one get the INSIDER CARD anyways? Appreciate a “short version” if you can hon. Thanks SO much!!!

          • Brittany

            Thank you for that very detailed response! That helped tremendously! 🙂

          • bali

            You get the Insider card in store, just ask them to link it to your existing email address.

            • Vinita

              Thank you SO much bali. Really appreciate it!!!

        • Collin (Mrs. Hip)

          Nice!! My birthday is in 6 days so I’m going to try and snag this deal!!

          • Collin (Mrs. Hip)

            Ok, so I ordered the birthday deal online. I got an inexpensive product, went to check out and it prompted me to choose which birthday gift I wanted (womens or mens). I also used the code YOUTH and got another free product and went through Ebates and got 12% back. Woohoo!

  16. Christa

    No go in Salem Oregon

  17. Linda Hahn

    Walnut Creek, CA says yes!!

  18. sara

    Just a heads up … these products works AMAZING….but they do have that woodsy smoky smell.

    • Vinita

      Sara: Woodsy, smoky scent? Sounds like my Unrefined Shea Butter…which I CANNOT live without….scent or no scent. I’ve junked most of my lotions and creams for the Shea Butter. You guys should try it. A LITTLE goes a LONG way!!!

    • Donna Mc

      Oh that smell… yeah it’s really nasty. It’s like Obsession cologne meets stinky feet. It’s really repugnant. I was going to try this deal, but now that someone mentions this smell, I remember that I found it repulsive. :S Yuck!

      • Collin (Mrs. Hip)

        Funny that you mention Obsession cologne- that’s exactly what I thought of the first time I smelled Ojon, but I thought it smelled like the cologne mixed with old cigarette smell! Yuck!

        • Donna Mc.

          Yeah Obession mixed with cigarette smell is more how it smells. LOL I had bought this brand a while ago and tried to use it, but I just could not get past the smell, and ended up giving it away to a church thrift store. I wondered if they’d ever fix the smell. I guess they can’t.

    • christina

      woohoo for woodsy smokey smells…I have to wait until they open to see if they participate…I should first find out if these products have a lot of sulfates in them…I switched over to sulfate free shampoo by aveda and my hair is so much healthier

  19. Lydia

    Just called 1-877-SEPHORA and was told that this promotion is only valid in the San Francisco, Chicago, and New York areas. Great deal if you’re nearby…

    • Donna Mc

      Good to know. Thanks.

  20. Dawn

    Not for Washington State….. bummer 🙁

  21. Pamela O.

    No stores in the Southern California area. Bummer! Hopefully Sephora will see the chatter about this and make this offer more widespread.

  22. Megan

    Not is Nampa or Boise Idaho 🙁

  23. Megan

    Not in Nampa or Boise Idaho 🙁

  24. Donna Mc

    I tried calling the Sephora in Gaithersburg MD inside a JC Penny, and they list no direct number to their store, and only the JC Penny main number which is a joke. The machine does on and on, and then when you just pick any department to try to speak to someone, nobody picks up.

    So then I tried calling the Sephora in Bethesda MD, and again, the machine doesn’t give me a human to talk to and instead directs me to an answering machine that is already full.

    Stupid … just stupid.

  25. sierra

    No go in Glendale, CA either. Oh well. should have read the comments before I called.

  26. Jen

    Salt Lake City, UT isn’t participating. fyi

  27. Collin (Mrs. Hip)

    Texas isn’t participating either. 2 people I talked to at sephora said that its a promo in NYC and CA.

  28. Collin (Mrs. Hip)

    Just to clarify…the Beauty Insider Club is available valid nation wide, including the free birthday gift 🙂 The only thing that is not available everywhere is the full sized Ojon trade in.

  29. marie

    Looks like this Shampoo is not at all well reviewed. Probably their way of “getting rid” of their stock. If you go to the Sephora website some people have reported allergies! Worries me!

  30. NYC Gal

    NYC 5th Avenue store has the deal. Picked mine up. There was a line at the store before it even opened. As stated in the promo – empty bottle gets you 2 free full size products! No one asked for the insider card.

  31. sherry

    Not working in CT. I called my store and thy said it is working only in manhattan and chicago. Bummer.

  32. Allison

    I just called, they said the Chicago area stores are participating. HTH

  33. Linda

    I called and the only Sephoras doing it are the EAST COAST stores. Darn!

  34. Eva

    I got so excited about this until I noticed it was only for certain locations, grr. I called the Knoxville, TN store a few times and got no answer, only a series of recorded messages. But if it’s only going on at select stores, I HIGHLY doubt it’d be at the Knoxville location anyway. Oh, well. 🙂

  35. Collin (Mrs. Hip)

    Called my store in Oregon last night – they said they were participating, got to the store this morning and was informed they are not. The gals were pretty nice about it though and gave me a few samples.

  36. allison

    i just left sephora in collierville, TN-near Memphis, and the unfriendly gentleman who helped me with the trade-in question said it was only in NY and Boston, that most stores did not receive the shampoo set. 🙁 just fyi…hope others have better luck!

  37. Anne

    Great freebie if you can take advantage of it. I just went this morning in IL and there were several of us waiting in line for the store to open. I know I wouldn’t pay $49 for the set so it’s nice to have a chance to try it for free.

  38. loloand2

    I got mine in Walnut Creek, CA Said they have many, Thanks You for the heads up!!

  39. pagina21

    This is such a lame deal. Only in CA, IL, NY they told me. Why not other locations?

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