Frequently Asked Questions
Does Quince offer free shipping?
All orders shipped within the United States qualify for complimentary standard shipping regardless of order size. Customers can expect their items to arrive within 5-7 business days, or opt for expedited shipping at an additional cost.
What is the return policy at Quince?
Items may be returned for a full refund or exchange within 365 days of the delivery date. Returned items must be unworn, and in the original packaging.
Is there any kind of loyalty or rewards program at Quince?
Quince offers a rewards program that centers on their referral system and Partner Offers, where you can earn credits toward future purchases. Through referrals, you get $20 when a friend makes their first $100+ purchase, while Partner Offers let you earn points by shopping with participating brands that convert into Quince discount codes.
About Quince
Quince specializes in premium essentials including cashmere, silk, and leather goods at accessible prices using a factory-direct model that works directly with factories. Shoppers love the brand for delivering high-end quality at budget-friendly prices without sacrificing craftsmanship or sustainability.
Customers maximize savings through Bundle & Save deals offering up to 25% off, earning $20 referral credits, Partner Offers, and professional discounts for military, nurses, teachers, and first responders. Free shipping on all U.S. orders and a 365-day return policy make shopping risk-free.