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Can anybody help me out with Replum printing. I get a box after the software is installed that says the following when trying to print coupons. We have detected a security issue, please exit any screenshot software or virtual machines you may be running. And make sure your printer is not set to a PDF writer. And then try printing again. I have a HP 8710 printer that I just purchased. Is there a certain setting that needs to be set or something. I have never had this type of a problem with Redplum in my life. I ran a virus check and nothing. Java is the latest download. Very puzzled.
First, close your internet browser (IE, Firefox, Chrome).
Click the Start menu and select Control Panel.
In Control Panel, select “Programs”, and then click “Java”. This opens the Java Control Panel.
Under the “Temporary Internet Files” section, there is a button called “Settings”. Click this button.
Another window pops up called “Temporary Files Settings”. Click the “Delete Files” button:
When the “Delete Files and Applications” box appears, make sure all three boxes are checked, including the box next to “Installed Applications and Applets”, then click OK. This will not hurt your computer – you’re clearing out a bunch of older files you no longer need.
Close the popup boxes to return to the main Java Control Panel window. Click the “Security” tab.
Set the security level to “Medium”, then click Apply.
Click OK to exit out of the Java Control Panel. Restart your browser and try printing again. Your browser may prompt you to allow printing.
Read more at https://forthemommas.com/articles/how-to-fix-redplum-printing-problems-due-to-java-update-windows-users#tYlkOxCRihQy7THH.99
I can’t help you but I can’t print either. Repeatedly wants to download and install. Never goes through to the end.
Darn! Have you been able to try it in a different browser?
Unfortunately, that does not work. I tried two different computers, and there is no option to set Java to Medium. I did all the steps and the Redplum site still says what C Burgess stated above. How can we get the message to Redplum that their software is messed up? There is no way to contact them on their site.
Oh bummer. Are you able to try it in a different browser? Hope that might help!