Is Your Nintendo Switch Joy-Con ‘Drifting’? Find Out How to Get It Fixed for FREE!
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Good news for anyone experiencing the Nintendo Switch Joy-Con “drift!”
If you’re one of the Nintendo Switch owners who has experienced “drifting” issues with the company’s Joy-Con controllers, you may be able to have your controller(s) repaired by Nintendo completely free of charge!
What exactly is the Nintendo Switch Joy-Con “drift?”
The infamous “Joy-Con Drift” refers to the controllers randomly moving around and inputting commands to the console, even when they are not being physically moved. Note that there are variations of this defect that can occur, so it’s definitely worth following the steps listed below if you’re experiencing anything that is not quite right.
We recently learned that if you follow Nintendo’s Joy-Con Troubleshooting guidelines provided here and nothing appears to be solving the drifting issue, Nintendo may offer to repair the Joy-Con free of charge – including covering all shipping charges!
So we decided to test this out ourselves to see what sort of response we would receive…
Here’s what Hip Sidekick, Angie had to say…
My kiddos had been complaining about the Nintendo controller going in whichever direction it pleased for some time, but I figured there wasn’t much that could be done. However, after hearing that Nintendo may fix the issue for free, I decided to give it a shot.
I was pleasantly surprised that a little over 24 hours after I had submitted a support ticket, I received a link to print my FREE shipping label, as well as the instructions for what needed to be done in order to get the repair underway. AND, the best part… this was all provided with no charge to me and I was not required to submit a receipt or any other proof of purchase.
I have to say I was SO excited, as were my kids!
Experiencing the Joy-Con Drift? Follow these steps…
- Head over here.
- Choose the Joy-Con Repair option and follow the prompts.
- Watch your inbox for an email from Nintendo support at the email address email@example.com. It took a little over 24 hours for our email to arrive.
- Follow the instructions in this email to have your Nintendo Joy-Con(s) repaired!
- Note that if your Joy-Con can’t be repaired, it may be replaced with a standard color Joy-Con at no charge.
Hip tip: Can’t live without your Nintendo Switch while your Joy-Cons are being fixed? For around $10, this highly-rated repair kit will let you do the job yourself! It comes with everything you need to fix two controllers in a matter of minutes, without having to send them away to be repaired! 🙌