Walgreens Store Guide
Here is everything you need to know to shop at Walgreens to save money!
Walgreens Corporate Coupon Policy
One of the most important things you can do to ensure that you are a “Hip” Walgreens shopper is to familiarize yourself with the Walgreens Coupon Policy. I recommend that you print a copy of this policy and bring it with you while you shop. If any issues arise, this Coupon Policy should definitely help clear things up!
Sign up for a free Walgreens Balance Rewards account in-store or online here. Your Balance Rewards card is required to receive the advertised sales prices (plus, you’ll earn points when you buy qualifying items). You can then redeem points on a future purchase!
You can also earn additional points by making healthy choices (check out the details here). And, you can join the FREE Beauty Enthusiasts Club and receive 5,000 Bonus points ($5 reward) for every $50 spent on Beauty and Personal Care. PLUS, receive a 20x EveryDay Points digital coupon just for signing up!
Also, be sure to download the FREE Walgreens App to your smartphone to easily view your Balance Rewards account and even clip digital coupons right to your card. You may even be able to snag some additional exclusive coupons!
Balance Rewards Members will earn points with the purchase of specified products and/or services during specified promotions periods. Online orders delivered to your home will earn points as though they were purchased in-store.
Online orders picked up in-store will earn points after the items have been picked up from the store. Members can also earn points for making healthy choices, such as getting an immunization or participating in Walk with Walgreens.
*Walgreens reserves the right to limit points awarded with respect to any offer or promotion to reasonable household quantities. On a return and/or exchange, the Points will be deducted from the Member’s account used to make the original purchase.
Your points will be equal to the following rewards:
- 1,000 points = $1 discount
- 2,000 points = $2 discount
- 3,000 points = $3 discount
- 4,000 points = $4 discount
- 5,000 points = $5 discount
- 10,000 points = $10 discount
- 20,000 points = $20 discount
- 50,000 points = $50 discount
When redeeming your points, they’ll be converted into redemption dollars to be used on your purchase. Redemption dollars cannot be paid out in cash or in-store credit.
In addition, Walgreens now allows you to earn AND redeem Bonus Rewards points in the same transaction on unit offers (unit offer examples: Buy 2, get back 5,000 Bonus Rewards Points or Buy 1, get back 2,000 Bonus Rewards Points, etc.).
Keep in mind, you won’t be able to earn points if you use points to pay for a threshold offer (for example, spend $30, get 10,000 Bonus Rewards Points back). Therefore, don’t pay for threshold offers with points since you won’t receive points back. Go here for all of the details.
Points cannot be redeemed to purchase alcohol, dairy, tobacco, prepaid cards, clinic services, prescriptions, pharmacy items or services, contact lenses, and photo orders not picked up in-store.
Keep in mind that if you do not earn or redeem points for six consecutive calendar months, the membership will be deemed inactive, and all accumulated Points will be forfeited. For active Members, all Bonus Rewards Points expire on a rolling 12-month basis.
Become familiar with Register Rewards (RR). Register Rewards (a.k.a. Catalina coupons) are manufacturer coupons that print out from a Catalina machine at the register after you have completed your transaction. The Register Rewards print out after you buy a participating product, which may be advertised in the Walgreens weekly ad. There are also Register Reward deals not advertised in the weekly ads which are posted inside the store.
Register Rewards are basically manufacturer coupons. When you have a RR in hand to use, you can only use ONE RR per item purchased.
For example: If you are purchasing three items, you can use up to a combination of three manufacturer coupons and/or RRs. If you attempt to use more than three, the register will beep. If you run into a situation where you have more manufacturer coupons/RRs to use than products, look for “filler” items to add to your purchase.
Fillers are inexpensive items which allow you to apply more coupons at checkout. Great options for filler items include clearance merchandise, small candies, and pencils.) Note: Walgreens store coupons do NOT count toward your coupon-to-item ratio. In other words, the register will not beep if you are using more Walgreens coupons than items.
If you purchase more than one of the same Register Reward participating item per transaction, you will only receive one Register Reward–NOT two! In order to get more than one RR coupon when purchasing more than one of the same qualifying items, request that each item is rung up in a separate transaction. However, you can purchase different Register Reward qualifying items in the same transaction, and you will receive one RR for each different qualifying Register Reward item purchased.
Another important thing to note is that Register Reward deals do not roll. This means that if you receive a $2RR for purchasing Huggies diapers, you cannot use this same RR to purchase another package of Huggies diapers and expect another $2RR to be generated. Occasionally, a Register Reward deal will roll (which is very unusual). When this happens, I’ll be sure to post about it on Hip2Save.
You can use Register Rewards from a different deal to pay for another Register Reward deal – which means you can roll Register Rewards from different deals to help lower your out-of-pocket expense.
If a Register Reward does not print, make sure the Catalina machine is on (Note: You should see a blinking green light) and that you bought EXACTLY the right variety of products to generate the RR. If you still feel that you should have received an RR, you can have the cashier delete the transaction and ring your items up again, OR you can leave the store and call the Catalina company directly.
You can reach Catalina at 1-888-8coupon: Have your receipt in hand, and state which items in your purchase should have triggered an RR. Catalina will review your transaction and will mail you an RR within two to three weeks if you did, in fact, buy a qualifying item.
Walgreens Store Coupons
Learning how to correctly use Walgreens store coupons will ensure that you have a smooth transaction. Store coupons are posted in the Walgreens weekly ad and are found in the Walgreens Monthly Savings Booklets. New booklets, loaded with Walgreens store coupons, are available each month and are free to take!
These free booklets are usually found near the weekly ads in the front of the store OR they digitally clip to your balance rewards card here. You may also spot store coupons found in various other Walgreens Savings Booklets – these booklets are often found in the pharmacy area and are even displayed in store aisles.
What makes Walgreens store coupons so AWESOME is that they can be stacked with manufacturer’s coupons, sales, point-earning offers, and/or Register Reward promos! You can sometimes walk away with really inexpensive or FREE products when you stack these discount offers!
Additional Helpful Information
If you’re planning to buy mass quantities of a sale item, it’s beneficial to contact the store to see if you can order the item in advance. (You can usually order up to 99 of a particular item in advance; however, this is at the store’s discretion). Contacting the store is much better than coming in on the first day of a sale and completely wiping out the shelves. Couponers will love you for taking the time to order *HOT* sale items in advance!
If you’re planning for multiple transactions, consider checking out at the Cosmetics counter. Typically this counter is not as crowded, so the cashier will usually have the time and patience to deal with all the coupons we Hip2Savers like to use and/or to allow for multiple transactions. Don’t forget to ask the cosmetic counter employee if she/he has extra manufacturer coupons for cosmetic-related items (or any other store items). There is often a huge stash of coupons available behind the counter and sometimes FREE samples, too! Just ask!
Walgreens does issue rain checks! Rain checks are good for in-store purchases only and are valid for 60 days. In some instances, a store employee may authorize the substitution of a similar item of the same brand at the advertised price.
Buy One, Get One Free Items: If there’s a Buy One Get One free sale, Walgreens now only allows ONE manufacturer coupon to be applied to the item you are paying for (NO manufacturer coupons are allowed to be applied to the free item). The Walgreens coupon policy states:
- For offers when multiple items are purchased and additional items are free (buy 1 get 1 free; buy 2 get 1 free, etc.), the number of coupons applied to that offer cannot exceed the number of items required in the “buy” portion of the offer.
- Coupons may not be applied against any free item received in any offer.
Also, note that Walgreens will no longer accept coupons that exceed the selling price of an item.
Keep your eyes peeled for orange clearance tags! You can often pair up clearance items with Walgreens and/or manufacturer’s coupons to score items for super cheap or even FREE!
If you have an issue with a cashier, ask to speak with the store manager. If you are unable to resolve the issue with the manager, note the manager’s name and the time the incident occurred and then call Customer Service. The phone number is 1-800-WALGREENS or 1-800-925-4733 or you can click here to start a live chat with a representative. You can always write a letter, too:
Walgreen’s Corporate Office
200 Wilmot Road
Deerfield, IL 60015