Disney DVD or Blu-ray Replacement Program: Get a New DVD For Only $6.95 + More

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Did you know Disney has a replacement program for scratched or broken DVD or Blu-ray Discs? If you (or your kiddos!) accidentally damage or break a Disney DVD or Blu-ray disc, you can get a replacement at a cost of $6.95 per DVD and/or at a cost of $8.95 per Blu-ray. Here’s what you’ll need to do to take advantage of this offer…

(Packaged and ready to mail!)

US Consumers:
Send the damaged disc(s), a check or money order for $6.95 per DVD disc and $8.95 per Blu-ray disc (made payable to WDSD) and a completed Disc Replacement Form to:

WDSD Consumer Relations
Attn: Disc Replacement Program
P.O. Box 3100
Neenah, WI 54957

Canadian Consumers:
Send the damaged disc(s), a check or money order for $6.95 per DVD disc and $8.95 per Blu-ray disc (made payable to WDSD) and a completed Disc Replacement Form to:

WDSD Consumer Relations
Attn: Disc Replacement Program
P.O. Box 280
Fort Erie, On L2A 0A6

(You should receive a brand new replacement DVD in just a few weeks!)

*Limit 1 replacement per title per calendar year. Allow 4-6 weeks to receive and process your submission. Go here for more details.

(Thanks and Photo credits, Gourmified!)

Join The Discussion

Comments 15

  1. spring

    WOW, great to know this. Thanks!

  2. noemi

    If I remember correctly, Disney sent out e-mails that this program will end 12/31/12

    • Tara

      I hope they don’t end it!

  3. Michelle

    I tried to send back two disks, both that were bought through Amazon and they sent them back to me saying they were “pirated”, very frustrating especially since the one is still in the vault and my 4 year old loves it!

  4. Jennifer M.

    Does it matter if you bought the DVDs new or not? I see Disney DVDs at Goodwill sometimes, but they are usually quite scratched. 6.95 seems like a good deal for a replacement copy, even when you add in the three dollar DVD price at Goodwill…

    • Carolyn

      No – I had gotten Aladdin scratched up and unplayable from someone and they replaced that for $6.95. You don’t need a receipt or proof of purchase or anything.

      • Wendy

        wow this is GREAT to know! Disney DVDs can be so expensive otherwise! thanks ladies!

        • Jennifer

          Thanks Carolyn!

  5. tracy

    thats why i hate dvds,thwy always get scratched up,unlike the good ole vhs lol and i think if i tried sending a dvd they would argue about it or say no i cant replace it

    ad on another question can someone please tell me if you had submitted a movie ticket stub before,i have never done it and it was my first time,i submitted 2 tickets,send the picture and they said they will review it that was the 15th of november,they only said like 7 days,does it always take this long

    • j

      it can take up to a couple weeks for the movie tickets. I have done it twice, for Nemo 3D and Wreck it Ralph. It took Nemo about a 6 weeks. Wreck it Ralph only took about a week.

  6. j

    I wonder does the replacement come with a rewards code? Anyone know?

  7. aracely

    Overstock.com has a similar program and if they no longer have the same DVD they will give you a full refund 🙂

  8. KS

    TRU has a 15 month scratch protection (BBP) on any DVD bought there. It’s only about $2 on DVDs and $5 on Bluray and they normally just send you a giftcard after receiving the DVD (free shipping) so you don’t have to get the same item.

  9. Heather

    Can you submit a DVD and request a blu ray replacement?

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