Here are some answers to the most common Walgreen’s questions I receive, in hopes of putting some of your Walgreen’s confusion to rest!
- My Register Reward coupon is beeping and the cashier wont except it. Why doesn’t it scan correctly?
This has to do with your coupon to item ratio. You can ONLY have one coupon per item purchased and Register Rewards count as coupons. Walgreen’s Store coupons DO NOT, so feel free to use as many of those as you want.
Lets say you purchased 4 items, had a Manufacturer coupon for each one and wanted to use a Register Reward. Since that’s a total of 4 items and you are trying to use 5 coupons the register will beep. This is when you outsmart the register, though, and throw in a “filler” item. You could throw in a pack of gum or some other really inexpensive item. After that you should be good to go.
- My Register Reward didn’t print. I purchased the correct items and the cashier/manager will not give me one because of (whatever reason). What should I do?
First off like I’ve said so many times, 80% of Walgreen’s cashiers/managers have no clue what there talking about when it comes to coupons and Register Rewards. When they tell you somethings let it go in one ear and out the other, really just ignore what there saying. Your next step, though, if they refuse to give you a Register Reward or some sort of store credit is to call the Catalina company directly: 1-888-8Coupon. Have your receipt in hand, tell them what items you bought that should have triggered the Catalina/Register Reward and they will usually mail you one. It does take about 2-3 weeks to receive it but hey, its better then not receiving one at all!
- The cashier told me that if I use a Register Reward or use any other coupon my new Register Reward will NOT print. Is this true?
The ONLY time this is true, I repeat the ONLY time is when you accidentally chain a Register Reward Deal. Which basically means you cant use the Register Reward from the same deal you just did to get another Register reward on the same deal again. For example you cant use the RR’s from the Bayer deal to do the same Bayer deal again if you want the RR’s to print.
Other than the above you CAN use Register Rewards and coupons and the new Register Reward WILL print out. Like I said the cashier and managers most of the times have NO CLUE what there talking about!
- Whats a Walgreen’s Rain Check and do they expire?
You can receive Rain Checks when products are out of stock. A lot of times sale items will go out of stock quite quickly and this is the time when you want to ask for a rain check. All you need to do is tell the cashier you need a rain check for whatever item. She will then write out the item and the current price for it. When its available again you will get the price written on your Rain Check. The best part is these NEVER EXPIRE, so take advantage of them when you can!
- Can I do two of the same Register Reward deals in the same transaction?
No, if you do you will ONLY receive one Register Reward from the same deal, not two! Always separate your transactions if you want to do the same Register Reward deal again!
*If you still have more questions check out the Walgreen’s store guides here and here.