Happy Friday: It Pays to Send a Compliment
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Sent from reader, Sarah:
I just wanted to drop a quick message about fantastic customer service from Field Roast. I had a problem with packaging from a purchase. To be completely honest, it was probably at the store level the problem occurred as my packaging was cut with a box cutter and I did not notice until I arrived home.
I decided to email customer service to not only let them know of the damage, but to also tell them how much I LOVE their products. I was surprised with a hand written note and several coupons, including one for a free product of my choice of up to $10! I am now a customer for life! Can’t beat a great product and great customer service! It pays to compliment companies even if there is a problem!
Do you have a funny, “Hip”, or unique photo to share?! Email us at firstname.lastname@example.org. Every Friday, we post one photo, submitted by a Hip2Save reader, that gives us a glimpse into their frugal lifestyle or simply makes us smile. If your photo is published on Hip2Save, we’ll email you a $10 Amazon e-card!