Looking to make extra holiday cash? 🎅🏻
If you’re interested in working from home, Amazon is currently hiring remote seasonal Customer Service Associates for their peak season (November through January)!
Amazon Customer Service Part Time Flex Seasonal employees will work flexible schedules to meet the needs of Amazon and its customers. The average amount of hours scheduled per associate will be 20-29 hours per week, with expectations to work additional hours as needed.
Applicants must live in Alabama, Arkansas, Idaho, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, South Carolina, South Dakota, Tennessee, or West Virginia.
During the four weeks of mandatory training, expect to make the nationwide pay rate of $10 per hour (this may vary depending upon state minimum wage laws), with a minimum of 28 hours expected each week during training. Once candidates successfully complete training – the pay will increase to $12 per hour at the beginning of the next payroll period.
Here are just a few requirements in order to apply:
- High School Diploma or equivalent
- Fluent English language proficiency required
- Strong typing, phone, and computer navigation skills
- Ability to navigate the internet, multiple browsers, email, and instant messenger/chat tools
- 1+ years in a service environment dealing with customers
- Capability to complete I-9 work authorization paperwork in person (requiring you to drive to a location Amazon provides you in the pre-hire process)
- A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only)
- Must be directly connected to router/modem via Ethernet cable
Live near an Amazon retail store?
They’re hiring seasonal workers, too! Seasonal associates typically work an average of 20-29 hours a week and must have availability for at least three weeknights and one full Saturday or Sunday.
Interested in this opportunity? Head here and select your location for more details and to apply.
Wondering if you should apply? Check out these experiences from Hip2Save readers…
I got hired a few years ago for this. The training schedule was different than my work schedule so I was unable to do it because I didn’t have childcare for the training. I did complete half of the training. It’s pretty strenuous. They are strict about being at your computer. You can only step away for your scheduled lunches. You have to have a noise free area to work in. If you are looking for work at home, it’s not a bad gig.
I did this job last year, and it was pretty good for me. We did 2 weeks of training online at our own pace and daily meeting with our training manager. She also did live sessions and one on one phone calls once a week to check with us. After our 2 week training, we did take some calls at the level 1 retail generalist level which was basically reshipping, refunding, and changing some basic customer info. We trained for 2 more weeks online and then went live.
The training schedule I chose was the same as my work schedule. I picked Monday through Friday from 9am to 6pm. It was a 9-hour shift, however, I got to take a 15-minute break in the morning, a half hour lunch, and a 15-minute break in the evenings. We are also given 20 minutes of “free time” to use during the week. You can use it 5 minutes at a time, or space it out however you like. They do watch the metrics if you’re interested in conversion (which means staying on after the holiday). They also have the ability to request time off in 30-minute blocks so you can log in, schedule off 30 minutes out of your shift without any punishment other than not getting paid, and then get back to it. I did this in a full week block once when we took a vacation.
I was paid $10 an hour for the training and after that, $11 for the holiday season. I was given a full 40 hours every single week and often able to pick up a full 20 hours of overtime. We were given tons of OT opportunity and double time on holidays. Thanksgiving was given off to my group, as was Christmas because we were level 1 & 2 associates. The specialists handled holidays, and I’m sure they were paid nicely. When I received a Jury Duty summons, they even paid me for the few days I missed during jury duty summons/court!!!
Payday was on time and in my account often the night before. Never had any issues whatsoever. Getting into the rhythm was tricky. I applied again this year. Hopeful they pick me again! I could sure use the downtime at home. You do need a separate space away from kids. They really mean it when they say you can’t have this job as a “stay at home parent” because you’re on the phone all the time and customers don’t want to be interrupted or hear those things in the background. Once my cat meowed loudly but the customer laughed. I shut the door after that. They want you to have childcare if you do this from home with kids because you truly can’t just get up and go handle things. I’m sure there are other jobs that would work better for stay at home moms and dads.
I’m not a parent, other than my furballs, so that’s all I had to take care of. I could cook dinner on my half hour lunch break and meal prep and such. It was a pretty good job and after 90 days, you can apply for insurance and benefits. We started October 2nd last year and I stayed on until Feb 4th. It wasn’t unusual with OT and holiday to bring home close to $700 after tax each week.