Have YOU Experienced Target’s App Price Switch?
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Rumor has it that select Target shoppers are finding discrepancies between Target’s in-store prices and the mobile app prices. For instance, some shoppers have purchased various products in store for a certain amount (i.e. electric razor for $99) and whenever they leave Target, the same product is significantly lower in the Target app (i.e. $69).
However, as soon as the shopper walks back in to the store to ask for a price match, the price goes back up, making it difficult to prove the lower price without taking a screenshot in the parking lot and showing that to customer service. Yikes! You can watch this news video for more details.
Have you experienced this price switch at Target?
If so, check out this tip from Hip2Save reader and Target Guest Service Team Leader, Shannon:
“I am a Guest Service Team Leader at Target and deal with this question consistently. I can tell you that there is no price discrepancy in the app. What is happening is that when you are in the store it is designed to give you the store pricing and the aisle location to find the item. When you leave the store it switches to Target.com because you are no longer at the location. All you need to do is log on to Target.com (via internet browser, not the app) and we can price match no problem! We can even pull it up on our own devices to see the online price if it is easier.” – Shannon