Kohl’s Offering Free Amazon Returns Nationwide (Starting in July)
Hip2Save may earn a small commission via affiliate links in this post. Read our full disclosure policy here.
Kohl’s just announced that all Kohl’s stores across the country will be accepting free and unpackaged returns for Amazon customers starting in July.
Kohl’s and Amazon started working together in 2017 to pilot a returns program which is currently operating in 100 stores in the Los Angeles, Chicago, and Milwaukee markets.
Starting in July of this year, Kohl’s and Amazon will roll out the program to all of Kohl’s more than 1,150 locations across 48 states. Kohl’s will accept eligible Amazon items, without a box or label, and return them for customers for free, providing additional service and convenience to Amazon customers.
“We are thrilled to bring Amazon Returns at Kohl’s to all of our stores across the country. Amazon and Kohl’s have a shared passion in providing outstanding customer service, and this unique partnership combines Kohl’s strong nationwide store footprint and omnichannel capabilities with Amazon’s reach and customer loyalty. This new service is another example of how Kohl’s is delivering innovation to drive traffic to our stores and bring more relevance to our customers.”
-Michelle Gass, Kohl’s chief executive officer
Doesn’t Amazon ALWAYS Offer Free Returns?
Yes, eligible products can be returned to Amazon using a trackable shipping method including a UPS drop off option where you drop off your return at an authorized UPS location of your choice; however, if you live near a Kohl’s store, this may be a nice option for you!