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Nestlé Recalls Ready-to-Bake Refrigerated Cookie Dough Due to Foreign Material

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Nestle Ultimate Chocolate Chip Lovers cookie dough

Nestlé is recalling some of its cookie dough! 😱

Nestlé USA announced a voluntary recall after getting reports that pieces of food-grade rubber had been found in some of its cookie dough products. Nestlé said in a press release that it had identified and fixed the problem, but the company issued the recall to be safe.

This voluntary recall only covers specific batch codes of certain products, which include ready-to-bake refrigerated Nestlé Toll House Cookie Dough bars, tubs, and tubes. These products were distributed in the continental U.S. and Puerto Rico.


Cookie dough showing batch code
This recall is limited to the products with batch codes beginning with 9189 through batch codes beginning with 9295. Batch codes are the four digits that follow the “use or freeze by” date and come before the number 5753.

So far, no illnesses or injuries have been reported from the recalled products. If you have one of the affected items, the company urges you to throw it away, but keep your proof of purchase and contact Nestlé Consumer Services at nestleproductinquiry@casupport.com.

For more information, you can contact the company directly by phone at 1-800-681-1676 or by email at nestleproductinquiry@casupport.com. You can also see a complete list of the recalled products and find more information in Nestlé’s press release.


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Comments 11

  1. renee

    I literally just bought one of these thinking name brand would be better than store brand or anything the QuickStar gas station makes……. uuugggghhgg….. so sick of the recalls… it’s like nothing is safe anymore.

    • tipaye

      I bought a couple of these the other day and feel the same way.

  2. Ann

    What seriously. Nothing ja safe anymore. We just baked a batch last night and I don’t have any packaging left. Already thrown away.

  3. Celenorma

    Come on people lol We need to go back to cooking and baking from scratch. Stop buying all this processed foods.

    • K

      That’s not safe either. There’s been quite a few flour recalls lately as well so homemade cookies could’ve been a risk too

      • renee

        Right! I usually do bake from scratch and WOULD LOVE TO… but with all the flour recalls (as one example) I cant do that either. Various varieties of apples were recalled so i couldnt buy any and I live where the weather has already blessed us with freezing temps so i couldnt use the ones of my own tree…. no apple pie for fall…

  4. jenniferjennett

    Will they refund or replace without a receipt? I never hang on to those for more than a couple of days 🤦🏻‍♀️

  5. Figmaup

    Bought 2 of the recalled ones. One package I’ve already made and consumed 1/2 of it – just threw the rest out but kept packaging. Well good! Contacted for refund.

  6. MJ

    I don’t have a receipt either… I still have the wrapper of one package that i already made half of, and one is unopened. Is it worth contacting without a receipt?

    • J

      Yes, the proof of purchase is the package, not the receipt.

  7. Jim S

    Pretty poor customer relations on the part of Nestle. They should have announced how and where to seek a refund instead of making you contact them for that information.

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