Ticketmaster Offering Refunds for ALL Postponed Events
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Good news for those of you who purchased tickets via Ticketmaster for live events that have been canceled due to the coronavirus.
Ticketmaster is now reassuring customers that it will issue refunds for all events affected by the coronavirus pandemic.
According to Billboard, Ticketmaster is finalizing its plan and starting May 1st, once a postponed show sets a new date, fans will get an email from Ticketmaster giving them the option to initiate a full refund. If no action is taken within 30 days of the email, the ticket will be good for the rescheduled date.
To check the status of your event, you can find the complete list of Ticketmaster’s affected U.S. shows here.
Both Live Nation Entertainment and AEG Live, two of Ticketmaster’s largest event organizers, announced that they will also begin to provide refunds on a rolling basis for all events impacted by COVID-19.
Billboard is reporting that Live Nation will also offer its ticketholders a 150% credit to be used for a future show through its new Rock When You Are Ready program. Live Nation venues will reportedly give ticketholders an additional option to donate their refunds to Live Nation’s Hero Nation charity program, which will give concert tickets to healthcare workers.