Have an Anker PowerCore Power Bank? It May Be a Fire Hazard!

Hip2Save may earn a small commission at no extra cost to you via trusted partners and affiliate links in this post. Prices and availability are accurate as of time posted. Read our full disclosure policy here.

More Amazon

Check your power banks to make sure your model wasn’t recalled!

Person using a PowerCore 10000 USB Power Bank

If you’ve been relying on an Anker PowerCore 10000 to keep your devices charged on the go, you’ll definitely want to check this out. A major safety recall was just issued, and it could affect you.

On June 12, 2025, the U.S. Consumer Product Safety Commission (CPSC) announced a recall of more than 1.15 million Anker PowerCore 10000 power banks (model A1263) due to fire and burn hazards. The lithium-ion battery inside can overheat, melt the casing, smoke, or even catch fire.

PowerCore 10000 USB Power Banks shown in 4 colors

What You Need to Know:

These power banks were sold between June 1, 2016, and December 31, 2022, through popular retailers like Anker.com, Amazon, eBay, and Newegg, typically priced around $27.

So far, there have been 19 reported incidents, including two cases of minor burns and 11 reports of property damage, with losses totaling over $60,000.

What You Should Do:

  1. Stop using the power bank immediately.
  2. Check the model and serial number to confirm if yours is part of the recall.
  3. If so, submit a claim following the instructions on Anker’s recall page
  4. Do not dispose of your power bank until you receive confirmation from Anker that your unit qualifies.
  5. Dispose of it safely at a certified lithium battery recycling or hazardous waste center. Do not throw it in the trash or curbside recycling.
  6. You will receive either a free replacement or a $30 gift card if replacements are delayed.

Need more help? Call Anker at 1-800-988-7973, email support@anker.com, or visit their official recall portal for more information.

Even if your charger looks perfectly normal, lithium-ion batteries can fail without warning—which is why it’s crucial to stop using it right away if you have one of the recalled units.

With over 1.1 million sold and multiple reports of fires and property damage, this is one recall you definitely don’t want to ignore. Check your drawer, take a minute to confirm your model, and follow the steps to get a safe replacement.


Stay up-to-date on all the retail-related news here!


About the writer:

With a bachelor’s degree in communication and political science, Leslie has over 12 years of experience in the deal industry as a content writer and editor.


Join The Discussion

Comments 0

Leave a Reply

Your email address will not be published. Required fields are marked *

It's not your Grandma's coupon site!

Sign up for a Hip2Save account (it's free) to access all of the awesome features!

Forgot Password?

Don't have an account? Register

Forgot Password

Don't have an account? Register

Become a Hip2Save Insider

Don't Miss Out! Join our large community of insiders - it's totally free! Once you join, you'll be able to save & share your favorite deals, rate posts and recipes and add items to your HipList and Cookbook! What are ya waiting for?!



Already have an account? Login

Thank you for rating!

Would you also like to leave us a comment?