Bowflex Users: These Dumbbells Pose a Safety Risk – Check Yours Now!
Here’s what you need to know about the latest Bowflex recall…
According to the U.S. Consumer Product Safety Commission, Johnson Health Tech is currently recalling Bowflex Adjustable Dumbbells 552 and 1090 models due to an impact hazard.
What’s the issue?
It’s been reported that the weight plates can dislodge from the handle during use, resulting in injuries such as concussions, abrasions, broken toes, or contusions. There have been 111 confirmed injury reports. Head HERE to view the full list of recalled models.
These dumbbells were sold at Johnson Fitness & Wellness, DICK’S Sporting Goods, Best Buy, Bowflex.com, and Amazon as early as 2004 through April 2024.
What should you do: Customers should stop using Bowflex Adjustable Dumbbells and call Johnson Health Tech Trading toll-free at 800-209-3539 from 8 a.m. to 7 p.m. CT Monday through Friday, email at recall@bowflex.com, or head to the Bowflex online recall help website.
Customers can request a refund in the form of a prorated voucher and a one-year JRNY digital fitness membership. They will also be sent a pre-paid shipping label to return the handle and base for each returned dumbbell.
Yup, broke my toe when a weight got stuck!
Oh no! So sorry that happened to you, Emily! Hoping you had a full and speedy recovery! 🤗
Wait, a prorated voucher??? 🤔
Hi Ker! Here’s more details I found on that when checking the recall information if helpful – ❤️
Customers who bought BowFlex 552 or 1090 dumbbells from April 23, 2024 through May 2025 (after Johnson Health Tech Retail, Inc. acquired select BowFlex assets from Nautilus) will be eligible to receive a replacement dumbbell (or set of dumbbells, if applicable) or a voucher equal to the full amount of the purchase price and a one-year complimentary subscription to our JRNY Fitness App. Learn more about the replacement dumbbell option — the BowFlex Results Series 552 and BowFlex Results Series 1090.
Customers who bought the recalled model dumbbells from Nautilus, Inc. before April 23, 2024 will be eligible to receive a prorated refund voucher to be put toward the purchase of products available on BowFlex.com and a one-year complimentary subscription to our JRNY Fitness App.
So I have been using my weights for years without a problem, and now it will cost me a small fortune to replace them. A one year digital subscription sounds like nothing more than a marketing ploy.
It also says you get a voucher equal to the full amount of the purchase price with the subscription but it sounds like a pain to go thru and I too have used mine without issue.
Only I bought mine before 2024. So not a full voucher, and “pro-rated” is unclear. Do I get 10%? 20%? What is the formula?
Good question, Richard! I’m not finding those details when checking the FAQ section, but you can reach out to customer service at 800-209-3539. Hoping they might be able to assist you with this. 💗
looks like its just a set amount. I was offered $47 for mine I paid $175 in November of 2022 ( it did not even ask my purchase price). I played around with the numbers and it did not change unless I put the date after 2024. After 2024 you can get the full amount. The replacement product costs $429! What a joke!