Buying Toys as Holiday Gifts? Here’s Why You Should Save the Receipts
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Great customer service for the win!
It can be so disappointing when a product doesn’t live up to its anticipated value. If that happens to you, follow in the steps of Hip2Save reader, Erika, whose daughter’s L.O.L. Surprise! Pet had an unfortunate defect.
My daughters bought new L.O.L. Surprise! Pets themselves. When the youngest opened her pet, the head kept falling off. I did an online search and found the company which makes these dolls and they offer a 30-day warranty. However, you need to have the receipt and barcode from the L.O.L. ball wrapper.
I accessed the MGA Entertainment LOL Warranty form, uploaded a photo of the L.O.L. pet with the defect along with the receipt, and entered the barcode and batch code which can be found in the pet packaging.
One week later, we received a new L.O.L. Surprise! pet in the mail! My daughter was sooo happy!
I will be saving all my toy receipts in the future—just in case!
Talk about great customer service!
It’s awesome when companies stand behind their products and warranty guarantees. For the upcoming Christmas season, make sure you hold on to the receipts and packaging in case any gifts don’t live up to their expected value.
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Score these deals on L.O.L. Surprise! dolls!