Pay it Forward: Eddie's Dogs in Boise, ID!
As many of you know, we love to Pay it Forward here at Hip2Save. With that being said, my sister, Bryn, asked me if she could share an awesome experience that she had yesterday at a local Boise, ID restaurant. She essentially wants to Pay it Forward to this restaurant as a result of the outstanding customer service she received. So here is Bryn’s story in her own words…
Last night, my sister, Marley, and I were desperate to find an affordable, kid-friendly restaurant to feed our 4 starving and rather rambunctious kiddos. We had frequently passed a local Boise restaurant called Eddie’s Dogs, but had never actually stopped to try their food. We had noticed that Eddie’s Dogs offered a Family Night every Monday from 4PM-8PM and decided this would be the cheapest way to feed our hungry kids. Eddie’s Family Night gives you one free Kid’s Combo Meal with each Adult Combo meal that is purchased…essentially, you can feed a family of 4 with 4 classic dogs, 4 fries and 4 drinks for a total of $11.90! When we arrived at the cash register, we realized that it was indeed Tuesday night (ahhhh, the Labor Day holiday really screwed up my thinking) and so not Family Night. 🙁 Being the frugal Hip2Savers that we are, we decided it was not within our budget to feed everyone at Eddie’s and so decided to go elsewhere. We thanked the cashier and said that we would come back on a future Monday night to try out the affordable Family Night special.
We left the restaurant with the now crabby kids in tow and decided to head over to a local pizza restaurant on foot instead. As we were just about to cross the busy street, a man started frantically waving at us and yelling something we could not understand. Assuming we had left a wallet or cell phone behind, we walked over towards the man who we soon discovered was the owner of Eddie’s Dogs, Eddie himself! Eddie said that he would love for us to come back and try out his hot dogs and that he would be happy to honor the Family Night special for us despite the fact that it was Tuesday night. Eddie personally helped us order (even offering suggestions on what we may like to try) and made sure that the cashier rang up the total correctly. He helped us find a table, made sure the kids were happy, and visited with us throughout the meal. It was very clear that Eddie’s main goal was to ensure his customers were happy… he made a point to visit with all the patrons in the restaurant and truly exemplified outstanding customer service. As I sat there enjoying my delicious classic dog topped with grilled onions, sauerkraut, mustard and pickles, I was determined to somehow Pay It Forward to Eddie.
At the end of our meal, I pulled Eddie aside and more formally introduced myself and told him about a blog that my sister Collin runs called Hip2Save. I explained that both Collin and myself love to highlight companies that exemplify outstanding customer service. As a result, I asked Eddie if I could share this story with our readers. In addition, I asked Eddie if he would be willing to honor Family Night for all the Hip2Save readers in the Boise area and he agreed!
So for all you Boise, Idaho Hip2Savers, here are all the details… through Tuesday, September 14th, Eddie’s Dogs in Boise will offer you the Family Night special on any day at any time (check out Eddie’s Dogs hours and location information here). Just be sure to let the cashier know that you are a Hip2Save reader. This is a great opportunity to try out Eddie’s wood-fired Classic Dogs or Hamburgers that can be personalized with over 26 different toppings (at no extra cost). Also, be sure to order their fries, so you can try their 3 different fry sauces (regular, chipotle and the oh so hot habanero fry sauce)… I was truly in french fry heaven! And while you’re there, be sure to say hello to Eddie! 🙂
Please note that Hip2Save has no affiliation with Eddie’s Dog and we are not being compensated/rewarded for this post. We simply wanted to Pay it Forward!
Do you have a restaurant/store in your town that exemplifies outstanding customer service? If so, feel free to leave a comment about this restaurant/store below… it is always such a great feeling to Pay it Forward!
I am from Boise orginally now I am in Las Vegas and I feel like everyone here has the worst customer service! Its so good to hear a story about my hometown and being the great people they are. This makes me proud! And it makes me wish I was in Boise visiting so that I could have a yummy hotdog 🙂 thanks hip2save
Great story!! Do follow up, pleas, and tell us if Eddie was pleased with all the extra business? And take a photo of Eddie too?
Applauding from MI… =) 🙂
IDEA!!! I also clicked on the link for Eddie’s Dogs in the story. I saw you could email them, so I sent a quick happy note to praise him at info@eddiesdogs.com . I wonder if he would mind getting more?
Eddie’s is also on restaurant.com!!!
Sounds great! Maybe I should drive over from Seattle. JK
well I won’t be in Boise until the 17th, but I am always wanting my sister to take me to a new resturaunt while I’m there, we might just have to try this place out, and I love a good hot dog!!
It’s wonderful that you highlight businesses with great customer service! It is a great way to pay them back for their going above and beyond!
I do have a question though. I have understood “pay it forward” to mean doing something for someone when they HAVE NOT previously done something for you, like paying for the person’s order BEHIND you in the drive-thru line. Otherwise, are you not actually “paying back”?
<3
that is exactly my thought. Although it is great to help someone who is kind to you but you are NOT paying it forward. You are merely paying back. Paying it forward would mean that you do something for someone else from whom you have nothing to gain. 🙂
I wanted to post in the birthday thread but can’t find the thread. Buca de Beppo was amazing on my birthday. They offered us the lunch size portion since it was only our family and my husband is super picky and won’t eat leftovers, let us use the $10 off entertainment coupona AND when my son told them it was my birthday they asked for the birthday coupon from their e-list and I explained our printer wasn’t working due to wireless issues they gave us a free full sized dessert anyway. Our dinner worked out to be about half price and I left completely impressed at the service.
What an outstanding example of customer service. Though I live in CA is is so nice to hear of businesses NOT being so corporate and so by the rules. I truly hope that Eddie realized what he did, put the customer first over all else, and reaps the rewards of this character !