Shop Your Way Rewards Members: Possible FREE Surprise Points (Check Your Inbox or Account)

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Calling all Shop Your Way Rewards Members! Be sure to check your inbox (or Shop Your Way account) as you may have received an email with the Subject Line “A gift for our favorite members” from the address <rewards@rewards.shopyourwayrewards.com> offering you FREE surprise points! Some readers have scored up to $10 in surprise points (I personally received $3 in points!). Keep in mind that these offers will vary…

(Thanks, Rachel, Mini and Holly!)

Join The Discussion

Comments 109

  1. Saira

    Got $5!! Awesome thanks Collin!

  2. Rachel

    Is anyone having issues having the money come off when you check out? It shows that I got $3 but when I go to check out it isn’t showing that I have that $3 to use towards the purchase….

    • ashley

      I have that issue all the time. I just order via telephone to resolve.

    • Jannel O

      Yes I am. I got an email saying I got $5 in points but they are not showing up when I try to check out

      • Penny

        Same thing here!

        • Lonna

          Same here!

    • Sue L

      Same here, I did get the email for $3.00 in points, but not showing in my account.

      • Linda

        Ditto

    • marisa

      I got $5 and it works unless I add a coupon code (I had tried CYBER25). If you read the fine print it says it can’t be combined with coupons. 🙁

    • Karla

      Yes. Same issue. 🙁

    • Allyson

      I got $5 to use for jewelry a few days ago and it didn’t show up at checkout. I got $3 today and I’m still having trouble!

      • Susan

        Always a problem for me

    • b

      This is exactly happening with me. Earlier i though that the item is not qualified for this but after trying different items, i have the same issue at checkout not letting me apply those points. Had a chat with sears and they gave me 1-888 number to call shop your way rewards department to adjust this.

      Total wastage of my time. Not buying anything from sears.

    • Danielle

      Yes. Same thing with me. Wasted an hour this morning trying to get it to work. 🙁

  3. April Andrews

    I got $5! Yay!

  4. Roxana

    Yay I received $5 😁

  5. ash

    I finally got $5 and I can’t use it when I go to pay the points aren’t showing up. I checked twice can’t find restricts. Should I call? Or can I fix it mayself?

    • Rachel

      Same thing is happening to me!

    • Kerry

      I am having the same issue.

    • Bridget

      Im finding that I have to sign in two times when ordering online. Right before heading to last page of checkout, its been asking me to sign in again. After I do, then my points or coupons show. Strange.

    • sophie

      I clicked on details under my surprise points and it says you can use the $5 when you spend $35 in toys.

    • Rachel

      Yeah, I already had points in my account and I can use those, but it isn’t adding the new points. It sounds like it is happening to a few of us. I wonder if it will magically fix itself later today!

    • Jen

      I’ve had that happen in the past when I tried ordering from my phone but when I did it on my laptop the points showed up and were taken off my total.

  6. Marcheta

    I got $5!

  7. Kelli

    $3 here

  8. eyez1998

    $5 for me : )

  9. Laura

    I also got $5 but they don’t show up at checkout!

  10. Franfran

    I got $5.00! Ya

  11. ashley

    $5, yay! Thanks for all you do Collin!

  12. Barb J

    I got $5

  13. B

    I got $10! It’s awesome because I normally get nothing, get $3 or I get an offer for earn $ when you spend $. Now what to buy? 🙂

  14. mary

    $5 – more free socks! love it!!

  15. Amy

    I got $3 ! For those asking about exclusions, here is what mine says:

    “Items sold by Sears or Kmart.Excludes Lands’ End, Food, Household Cleaning, Beauty, Stationery, Health, Pharmacy Items, all coupons, clearance and other surprise points.”

  16. Jess

    How do I find out? My email says I got three dollars but when I go into the app it says I have .18

    • Angela

      It’s under surprise points on the rewards tab

  17. barb

    $5!!

  18. Mom

    Yess I got $5 after a long time☺️anything free makes me happy. Lol

  19. gabby

    I got $10 yay!!!!

  20. bceltic

    $3.00 here. Everyone check your shopyourway coupons. I have a 10 off 25 in there, that is good up to the 24th I believe. There are also some new ones added today. Also if you are in Kmart, look by the registers for a red slip of paper that says Free 2-day shipping, on the back are codes for 10 back in points when you spend 10. Good at kmart or sears ( one use per account)

    • Jannel O

      You don’t happen to have an extra free shipping code do you? I want to order something but my kmart is far away.

      • bceltic

        The free shipping add on front of paper is to try shop your way Max free for 90 days. Just go to Shopryourway.com/maxholiday

        • Jannel O

          Great, thank you so much!

  21. Susan

    Nada

    • Esmeralda

      Nada para mi también nunca recibo nada 🙁

  22. janet

    Got $5!

  23. Shannon

    $5! I love free money 🙂

  24. Lauren

    Yay! I got $10. I usually only ever get $x Wyb $xx

  25. Brenna

    I got 10! Thanks so much collin for posting this I would have never looked!

  26. Jannel O

    I just sent an email finding out why the points are not in my account yet. If I hear back before we all get them I will let you all know

    • S

      The points are under surprise points and wont be reflected in your regular point amount. But… with that said… mine are also not coming off at checkout as others have mentioned. I did a test with a product not in the exclusions.

  27. Laurie

    $8!! Are these only good online?

    • Yoli

      No, in store too.

  28. Autumn

    I never get anything?… Is it because I don’t shop there?

  29. Rac

    I got $3 but my husband got nothing!

  30. sherry

    I got $5! Thanks Collin!!

  31. Savannah

    At my Kmart, you have to tell them that you have surprise points it’s almost like its on its own account or something

  32. Analee

    Me too. Everytime I check out no points can b seen. But there is a surprise points.

  33. Savannah

    I haven’t gotten any surprise points yet

  34. Deb

    I got $10! My Operation Christmas Child box for next year is off to a good (free) start!

  35. Donna

    Seems I’m having the same problem as everyone else I got $5 (yay!!) but not showing up at checkout.

  36. isabella

    I got a Minnie Mouse & Sofia the First t-shirts for my 4yo daughter – 3.49 each. Just placed the order and emailed them about the surprise points not showing up in my cart (they showed in my account – $5) Hopefully they’ll be able to apply it to my order! I loved the shirts and even at 3.49 they are a great price! But for $1.49, much better! Thanks Collin!

    • sherry

      Yes the points are in my account but not available to use. I wanted to place an order but will wait a couple of days. Hopefully cs will help you redeem your points!

      • isabella

        I didn’t want to miss out on the cute shirts, so I placed the order right away. Will let you Hip2Savers know what they say!

  37. Gail

    Thanks for the heads up!

  38. Cody

    For anyone looking to use their surprise points, they might have a glitch causing a delay. This has happened to me before. Try again later to see if they’re working. If they’re not working after 24 hours, call member services at 1-800-991-8708.

  39. Yoli

    Thanks Collin!! I got $3.

  40. didijojo

    I got the email and $5! Last time i got free jammies with them. Hope to find another freebie! Thanks for the heads up! 🙂

  41. Brittany

    I used to get surprise points last year…..now I receive NOTHING. I called asking about it and I got a VERY SNOTTY CS lady. She said well you don’t get what you want then do you? Wow! I might try to call again to see how I can at least get emails again (everything is checked to receive everything). I guess they don’t like me any more ;-).

  42. isabella

    I’m back again! Instead of waiting for them to email me back, I chatted with them, so much easier and quicker! They applied the $5 surprise points to my order (after I placed the order, but I have a feeling they’d be able to do it before you place an order, you’ll have to ask) Here is a link: https://www.sears.com/cshome/nb-100000000020506, click on CONTACT US, and it will give you an option to chat with them. From customer service rep: I have successfully issued refund of $5 on your order as your surprise points did not get applied. you will be receiving the refund amount to your credit account with in 3 to 5 business days. Hope this helps! (of course you could call as well, I just prefer the chat option)

  43. Erin

    $5 woo-hoo! I’m so excited especially after missing out on all the other surprise shop your way points! Hopefully there’s another awesome deal like the $9.99 smart phone to use my points on!

  44. david

    I had $10 for sears that was set to expire on dec 3 so I went to sears to use them.at about 8pm pst I checked on my phone and those surprise $ were gone and now it said I had $5 that would expire on dec 10.i told the manager and she said that the register still showed the $10.my wife had nothing on her account but at 8pm pst it said she had $5 that would expire on dec 10.when she checked out those $5 were not available to use yet.maybe there is a new time zone that I have not heard of where it takes a few more (or less) hours for surprise $ to appear. SYW time.by the way,when I checked out the theme song from the twilight zone was playing in the store.And it was raining. IN LOS ANGELES!!! 1ST BLACK FRIDAY,NEXT CYBER TUESDAY,NOW SHOP YOUR WAY WEDNESDAY!or was it really Wednesday!my wife is now taking the phone away from meeeeeeee

  45. Michelle W

    None for me

  46. Getta

    I have $5 off $35 kmart.com or sears.com coupons if anyone wants to trade for whatever. They can be combined with your surprise points, but exclude things like hot buys and clearance

    • Getta

      I ãlso have a coupon for spend $40, get $20 back in points

      • Meg

        I’ll trade you them for something, my email is ml.perez@ymail.com! 🙂

  47. felicia v

    I got the email, but points do not show up at checkout. Customer service could not saw the points in my account. She asked for my password and everything. Transferred me to SYW department and lady gave me BS about using them, but would not help me place the order. Very annoying. Why send out points if they wont let us use them. Grrr

    • Marcheta

      Just had the same issue. I came to Sears just to use these points. We had my account up clearly showing the points that were available.

    • Felicia v

      I contacted syw facebook page and this was the response i received:

      Sorry to hear about that Felicia, I will let the team know about this issue. The Shop Your Way help desk can address your specific issue: 1-800-991-8708. Again, I apologize for the inconvenience.

  48. Jamie

    I got $7!

  49. Bella

    Off topic but I do have a 10$ vs bday code that is for use online only that can be combined with the secret rewards card. If anyone is interested please email me at momobellee@yahoo.com. I would like to trade for something in similar value. Thanks!

    • julie

      @bella I send you a message..i have shutterfly promo code

  50. julie

    @bella I send you a message..i have shutterfly promo code

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