Use Shutterfly? You Could Get Up to $25 from This Class Action Lawsuit!

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A settlement has been proposed in the Rivali v. Shutterfly class action lawsuit and you may be entitled to a payment!

Shutterfly Prints

The Shutterfly class action lawsuit has reached a settlement.

The class action lawsuit against Shutterfly LLC has reached a settlement and you may be entitled to a payout of up to $25. Customers who made a purchase at a discount from an advertised reference price on are eligible for a payout if they shopped between April 1, 2018 and August 25, 2023 (provided they have not yet returned or received credit for the item).

There is no proof of purchase necessary to file a claim, but you must do so by February 5, 2024.

Eligible customers were sent an email from “Rivali v Shutterfly, LLC” informing them of the class action lawsuit and subsequent settlement. The bottom of the email includes a unique claim number and pin that you can use to submit a claim.

If you did not receive an email, don’t fret! You can still submit a claim online. Here’s how!

person counting money

How to submit a claim in the Shutterfly class action lawsuit:

Whether you received your email or not, you can start the filing process by following the below steps:

  • Head to the Shutterfly Discount Settlement site
  • If you received your email, enter your claim and pin number, or if you did not receive an email, enter your email address to create your account
  • Follow the prompts to enter your personal information
  • Submit online by February 5, 2024 (or print the forms to submit by mail)

Those who file the claim form and are eligible will receive a $25 voucher. If you are eligible but do not file a claim, you will receive a $5 voucher.

You can also exclude yourself from the settlement or object to the settlement. You must do so in writing by February 5, 2024. See the settlement website for instructions.

child hand holding shutterfly envelope

What was the Shutterfly class action lawsuit about?

The settlement is a result of a lawsuit where the plaintiff accused Shutterfly of participating in deceptive advertising. The plaintiff alleged that Shutterfly offered customers inflated and/ or “phantom” discounts by using fake original reference prices in their ads. This led to the plaintiff having an increased urgency to buy due to the suggestion that the items were on sale.

Shutterfly denies any wrongdoing but did agree to the settlement and you can read the full settlement documents online. If you have additional questions on the case, you can inquire via email to or by phone at 888-691-8270.

One of our Hip readers, let us know she has already received the settlement notification email, so be on the lookout for yours to come too!

Read our other recent news stories too!

(Thanks, Ailine!)

About the writer:

Kara is a writer and photographer from the Midwest. Her creative work has appeared in various publications over the past decade. With a background in finance, she loves to be money-savvy.

Join The Discussion

Comments 8

  1. Ashley

    I previously received the email but just submitted my claim after seeing it posted on Hip2Save. Any idea when we can expect to receive our vouchers?

    • Jessica (Hip Sidekick)

      Great question, Ashley. I found this on the settlement site for you – “When will I get my Voucher(s)? As described in Sections 17 and 18 below, the Court will hold a hearing on February 9, 2024 at 1:30 p.m., to decide whether to approve the Settlement. If the Court approves the Settlement, there may be appeals. It’s always uncertain when the appeals will be resolved, and resolving them can take time, perhaps more than a year. You can check on the progress of the case on the website dedicated to the Settlement at Please be patient.” Hoping it gets resolved soon and your voucher sent shortly after this date. 🤞❤️

  2. Juliee

    Thank you, this was in my spam folder and I would never have known.

    • Jessica (Hip Sidekick)

      You’re welcome, Juliee! Glad this post was helpful for you to spot your email. 💕

  3. Kay

    Thanks so much, H2S, for posting about class action suits. I have qualified for some in the past that you posted. Pls continue.

    • Amber (Hip Sidekick)

      Oh good! You bet, Kay! 🥰 Happy we’ve been able to help you with grabbing these! 🙌

  4. Rebe

    Thank you for this information. I have a couple of questions in case anyone know the answer. I placed 4 different orders during that time frame, always because they had a promotion but no way for me to remember if it was because “an advertised reference price on”. What happens if I submit a claim in good faith but turns out I am not eligible? I want to make sure there is not a penalty or something similar. Also, what if I submit multiple orders, is this one claim per household? TIA

    • Amber (Hip Sidekick)

      You’re welcome, Rebe! These are great questions. You could always reach out to be sure on those details –

      Hope this helps! 💖💖

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