Costco Return Policy 101 | It’s More Generous Than You Think!
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We’re breaking down the ins and outs of the Costco return policy.
On your way to a quick Costco run?
Costco members are extremely enthusiastic about how wonderful Costco is; sometimes that excitement can lead to buying a little too much or accidentally buying the wrong thing.
Either way, Costco’s return policy is short, sweet, and simple, so there will likely be no issues regarding your return. We’re breaking down the Costco Return Policy so you don’t have to!
All information comes from Costco’s website, so be sure to check it out for more details.
Here are the basics of the Costco return policy:
In terms of the membership itself, Costco has a risk-free 100% satisfaction guarantee. If you’re no longer satisfied at any time, Costco will cancel and refund the membership fee. Aside from a few exceptions, every item sold from Costco can be refunded the price you paid.
To return an item, simply head to the return counter at any Costco location. Items purchased in-store must be returned at a store’s location. Items purchased online, however, can be returned in-store or online. Restrictions are always possible on a need-to-know basis, so be sure to check in with your local membership counter if you have any questions.
You may notice that Costco’s return policy does not mention how long you have to return an item. Although it varies per item, most items that are not electronic do not have a return time frame! I double-checked this with a Costco representative, and they confirmed this information. Exclusions may be in place, so you can always confirm with your local Costco.
Costco electronic return policy:
Electronic returns are accepted within 90 days of receiving your product. These electronics include all major appliances, computers, smart devices, cameras, and projectors. Cell phones are also included but the exact terms will depend on your phone carrier.
Are there any other Costco return exceptions?
Yes! In the jewelry department, diamond items that are 1.00ct or larger, along with all original paperwork, can receive credit upon return. The jewelry will be inspected to verify its condition within 48 hours of receiving the product.
Products like alcohol are returnable on a state-to-state basis, and it’s possible that alcohol-related returns may be prohibited by law. Batteries and tires may have their own product-specific warranties, so it depends on which you buy.
Any products that are custom to your specific requests can’t be returned unless it’s defective or incorrect.
For products purchased at a Costco Warehouse, it helps if you have the receipt or original product packaging, but it may not be necessary to process your return.
Now go out there and shop ’til you drop with satisfaction guaranteed!
From delicious groceries to amazing deals, Costco has it all. What a relief to know you’re getting the shopping experience you deserve!
Oh, and we love Costco’s food court!