Costco Return Policy 101 | Your Key to Stress-Free Holiday Shopping!
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..The Costco return policy is beyond generous. Here’s what you need to know before hitting the store!
On your way to a quick Costco run? Here’s what to know before you go.
Costco members are extremely enthusiastic about how wonderful Costco is; sometimes that excitement can lead to buying a little too much or accidentally buying the wrong thing.
Luckily, the Costco return policy is incredibly generous. It’s short, sweet, and simple, so there will likely be no issues regarding your return!
With the holidays approaching, many of us are shopping for family members and hoping our gifts will suite their needs. Costco’s flexible return policy gives us some peace of mind which makes it one of our favorite stores to shop at during the holidays.🎄🎁
If you’re unfamiliar with their policy, don’t fret. To save you the research and help you with your shopping, we created this simple guide based off the terms posted to Costco’s website.
Here’s everything you need to know about the Costco return policy!
The Costco return policy: What, when, & where.
In terms of the membership itself, Costco has a risk-free 100% satisfaction guarantee. If you are unsatisfied at any time, Costco will cancel and refund your membership fee.
As for merchandise, every item sold from Costco can be refunded for the full price you paid, aside from a few exceptions noted in the post below.
Items purchased in-store must be returned at a store’s location. To make a return, simply visit the Costco returns counter. Items purchased online can be returned in-store at any Costco or returned online at Costo.com.
Costco’s return policy does not mention how long you have to return an item. Although it varies per item, most items that are not electronics do not have a return time frame! 🙌 I double-checked this with a Costco representative, and they confirmed this information.
Restrictions and exclusions may be in place, so be sure to check in with your local membership counter if you have any questions.
Here is a breakdown of the Costco return policy by department:
Costco electronics return policy
Electronic returns are accepted within 90 days of receiving your product.
These electronics include all major appliances, televisions, projectors, computers, touchscreen tablets, smart watches, cameras, aerial cameras (drones), camcorders, and MP3 players. Cell phones are also included but the exact terms will depend on your phone carrier.
Costco mattress return policy
Believe it or not, you can return a mattress anytime to Costco (provided it is in decent condition). While you may get some unusual looks for returning a gently used mattress, the store will accept it. One couple even recently returned a mattress to Costco two years after purchasing it.
If you think you might end up returning a mattress, consider purchasing it online. That way you won’t have to lug it back into the store to get a return. Instead, word on the street is that Costco will arrange a pickup directly from your home.
Costco furniture return policy
Like the rest of Costco’s merchandise, you can return furniture at anytime simply for being “dissatisfied with the item.” Even better, if you purchased the furniture online and had it delivered, you can initiate a return online and arrange for Costco to pickup the item from you (where eligible).
Costco clothes return policy
Clothes bought from Costco are returnable in-store at the location purchased. If bought online, you can return in-store or online through Costco.com. No time limit is specified in the return policy so it is safe to say you can return clothes at anytime. It helps to have your receipt, but according to Costco’s website, that may not be necessary to process a return.
Costco jewelry return policy
Jewelry is one of the exceptions to the Costco return policy. In the jewelry department, diamond items that are 1.00ct or larger, along with all original paperwork, can receive credit upon return. A Costco Graduate Gemologist will inspect the jewelry within 48 hours to verify its condition.
Costume jewelry and other products fall under the standard return policy and are eligible for a 100% refund with no time limit specified.
Costco return policy on food
You can return unopened and even partially opened food to Costco. If you are dissatisfied with the product or it, you should receive a full refund even if you ate some of it.
In general, it is best practice to return food in a timely manner and with at least 50% of the product remaining.
Are there any other exceptions to the Costco return policy?
Yes! You cannot return cigarettes and alcohol in some states. These types of returns may be prohibited by law at your location so make sure to ask before buying.
Items that have a limited useful life expectancy may have their own product-specific warranties. Expect to see this on items like batteries and tires.
You cannot return or refund a custom or personalized product unless it is defective or made incorrectly.
What other items cannot be returned to Costco?
Other items that are non-refundable include airline and live performance event items, gold bullion, gold bars, and shop cards.
Now go out there and shop ’til you drop with satisfaction guaranteed!
From delicious groceries to amazing deals, Costco has it all. With such a fantastic return policy, shopping at Costco is a no-brainer. What a relief to know you’re getting the shopping experience you deserve!